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Helpdesk - Associate/Senior Associate / Lead - Bangalore - GO/JC/485/2025

1 years

0 Lacs

Thane Maharashtra India

Posted:1 month ago| Platform: Linkedin logo

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Skills Required

onboarding chat service communication offboarding workday recruitment

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title – Associate/Senior Associate/ Lead – HR HelpdeskLocation – Bangalore

Candidate Specification& Job Responsibilities

Candidate must have 1+ years of experience in HR HelpdeskHandle employee queries related to onboarding, systems access, policies, benefits, transfers, separation, pension, etc., via phone, email, or chatUpdate and manage tickets within defined SLAs; log interactions clearly and comprehensivelyFamiliarity with HR processes (onboarding, transfers, separations, benefits administration)Strong customer-service orientation and communication skillsUpdating HR systems during onboarding/offboardingHRIS implementation experience (Workday, service now)Must be flexible with shift as the clients requirement

Skills Required

RoleHelpdesk - Associate/Senior Associate / Lead - BangaloreIndustry TypeITES/BPO/KPOFunctional AreaRequired Education B ComEmployment TypeFull Time, PermanentKey Skills
  • EMPLOYEE LIFE CYCLE
  • HIRE TO RETIRE
  • RECRUITMENT AND ONBOARDING TO RETIREMENT
Other Information
Job CodeGO/JC/485/2025Recruiter NameMarilakshmi S

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