Help Desk

As a Help Desk Support Specialist, you will leverage your proven working experience to provide top-notch assistance to clients. Your proficiency in English will be instrumental in effectively communicating with customers. Along with a strong knowledge of help desk software, databases, and remote control tools, your client-facing skills will ensure a seamless interaction with users. Your advanced troubleshooting abilities and multi-tasking skills will be essential in addressing various technical issues efficiently. A customer service-oriented approach will guide your interactions to exceed client expectations. Holding a BS degree in Information Technology, Computer Science, or equivalent field will further enhance your qualifications for this role. This position offers flexibility in job types, including full-time, part-time, and opportunities for freshers. With an expected workload of 24 hours per week, you can maintain a healthy work-life balance. Additionally, benefits such as Provident Fund will be provided to support your financial security. The work location for this role is in person, allowing you to engage directly with clients and provide hands-on support.,