Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Resume

Home
>
Jobs in Gurgaon / Gurugram
>
Robotics Technologies
>
Help Desk Technician

Help Desk Technician

Robotics Technologies

3 - 7 years

|

12 - 32 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 week ago| Platform: Foundit logo

Apply

Skills Required

Active Directory Hardware Knowledge Customer Service

Work Mode

Remote

Job Type

Full Time

Job Description

Description We are seeking a skilled Help Desk Technician to provide technical support and assistance to our clients. The ideal candidate will be responsible for troubleshooting and resolving technical issues, ensuring a high level of customer satisfaction. Responsibilities Provide first-level technical support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware and software issues in a timely manner. Install, configure, and maintain computer systems, printers, and other peripherals. Assist with network connectivity issues and provide support for VPN access. Document and track customer issues using the help desk ticketing system. Maintain knowledge base articles and user manuals for common issues and solutions. Escalate complex issues to senior technicians or other IT teams as necessary. Skills and Qualifications 3-7 years of experience in a help desk or technical support role. Strong understanding of Windows and Mac operating systems. Proficient in Microsoft Office Suite and common software applications. Experience with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow). Familiarity with basic networking concepts and troubleshooting techniques. Excellent communication skills, both verbal and written. Strong problem-solving skills and attention to detail.

More Jobs at Robotics Technologies

US IT Staffing Specialist (females) For Night Shifts

Hyderabad / Secunderabad, Telangana, Telangana, India

Experience: Not specified

INR 2 - 5 Lacs

Multiple Openings for US IT Technical Recruiter (females) For Night Shifts

Hyderabad / Secunderabad, Telangana, Telangana, India

Experience: Not specified

INR 0 - 1 Lacs

US IT Talent Acquisition Lead (females) For Night Shifts

Hyderabad / Secunderabad, Telangana, Telangana, India

Experience: Not specified

INR 2 - 4 Lacs

Jr. Hr Assistant(female's)

Hyderabad / Secunderabad, Telangana, Telangana, India

Experience: Not specified

INR 1 - 1 Lacs

IT Recruitment Associate – US Market (females) For Night Shifts

Hyderabad / Secunderabad, Telangana, Telangana, India

Experience: Not specified

INR 2 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Active Directory Interview Now

My Connections Robotics Technologies

Download Chrome Extension (See your connection in the Robotics Technologies )

chrome image

Robotics Technologies

562 Jobs

RecommendedJobs for You

Help Desk Technician

New Delhi, Delhi, India

Help Desk Technician

Robotics Technologies

Gurgaon / Gurugram, Haryana, India

Help Desk Technician

India

Technical Program Manager

Bengaluru

Loadshare Networks- Control Tower/Program Manager -Customer Experience

Loadshare Networks

Bengaluru

Business Transformation Consultant-Asset Management

Pune

Principal Technical Program Manager

Hyderabad

Program Manager Senior Manager (Personal Loan)

Noida, Mumbai

Senior Program Manager - Industrial AI Solutions

Robert Bosch Engineering and Business Solutions Private Limited

Hosur, Bengaluru

Looking 12+ Years exp in Technical Program Manager

Walkingtree Resources Delhi

Hyderabad, Chennai, Bengaluru