Provide technical support: Assist users with hardware, software, and network issues via phone, email, or in-person. Troubleshoot and resolve issues: Diagnose and resolve technical problems, escalating complex issues to higher levels of support. Maintain documentation: Update knowledge base and documentation with troubleshooting steps and solutions. Customer service: Provide excellent customer service, ensuring user satisfaction. Follow-up: Monitor and follow up on support requests to ensure resolution. Escalate issues: Identify and escalate unresolved issues to appropriate teams or managers. Learn and adapt: Stay up-to-date with new technologies and systems. Job Types: Full-time, Permanent, Fresher Pay: ₹12,951.82 - ₹65,097.15 per month Benefits: Food provided Shift: Morning shift Work Days: Monday to Friday Work Location: In person
Provide technical support: Assist users with hardware, software, and network issues via phone, email, or in-person. Troubleshoot and resolve issues: Diagnose and resolve technical problems, escalating complex issues to higher levels of support. Maintain documentation: Update knowledge base and documentation with troubleshooting steps and solutions. Customer service: Provide excellent customer service, ensuring user satisfaction. Follow-up: Monitor and follow up on support requests to ensure resolution. Escalate issues: Identify and escalate unresolved issues to appropriate teams or managers. Learn and adapt: Stay up-to-date with new technologies and systems. Job Types: Full-time, Permanent, Fresher Pay: ₹12,951.82 - ₹65,097.15 per month Benefits: Food provided Shift: Morning shift Work Days: Monday to Friday Work Location: In person
Assist in the installation and configuration of hardware and software. Troubleshoot and resolve technical issues. Support ongoing IT projects and initiatives. Document processes and maintain IT records. Provide technical support to end-users. Collaborate with team members and other departments to improve IT services. Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹32,808.42 per month Benefits: Food provided Work Location: In person
Application Development: Developing, testing, and maintaining Java-based applications for various platforms (web, desktop, mobile). Code Writing: Writing clean, efficient, and reusable Java code following best practices, including writing well-designed and testable code. Backend Development: Designing and implementing backend services and APIs using Java and frameworks like Spring, often including RESTful APIs and microservices architecture. Collaboration: Collaborating with frontend developers, UX/UI designers, and other team members to integrate user-facing elements with server-side logic and ensure seamless integration. Problem Solving: Debugging, troubleshooting, and identifying and fixing programming errors. Testing: Conducting unit testing and other types of testing to ensure quality and functionality. Documentation: Writing software documentation guides. Staying Updated: Staying up-to-date with the latest Java technologies, frameworks, and best practices. Project Management: Understanding project requirements, collaborating with cross-functional teams, and translating these requirements into functional code. Performance and Security: Ensuring applications are high-performing, reliable, and secure. Job Types: Full-time, Permanent, Fresher Pay: ₹293,498.13 - ₹1,424,076.36 per year Benefits: Food provided Location Type: In-person Work Location: In person
Database Design and Development: Designing database structures, including tables, stored procedures, views, and functions. SQL Querying and Optimization: Writing and optimizing SQL queries for data retrieval, insertion, updating, and deletion. Performance Tuning: Analyzing and improving database performance to ensure efficient operations. Data Integrity and Security: Ensuring the accuracy, reliability, and security of data within the database. Database Maintenance: Performing tasks like backups, upgrades, recovery, and migration. Collaboration: Working with front-end developers, analysts, and stakeholders to implement business initiatives. Documentation: Preparing documentation and specifications for database designs and procedures. Job Types: Full-time, Permanent, Fresher Pay: ₹12,844.65 - ₹60,296.94 per month Benefits: Food provided Work Location: In person
As a Technical Support Specialist, your primary responsibility will be to provide technical assistance to users facing hardware, software, and network issues through various channels such as phone, email, or in-person interactions. You will be required to diagnose and troubleshoot technical problems efficiently, ensuring timely resolution while escalating complex issues to higher levels of support when necessary. In addition to troubleshooting, you will play a crucial role in maintaining documentation by updating the knowledge base with detailed troubleshooting steps and solutions. Your dedication to excellent customer service will be essential in ensuring user satisfaction and building positive relationships with customers. As part of your role, you will be expected to monitor and follow up on support requests to guarantee that all issues are resolved effectively. Identifying unresolved issues and escalating them to the appropriate teams or managers will be vital in providing comprehensive technical support. Furthermore, you will need to stay abreast of new technologies and systems, continuously learning and adapting to changes in the technical landscape. This commitment to learning will enable you to provide up-to-date and efficient technical support to users. This is a full-time, permanent position suitable for fresher candidates. The benefits include food provided on-site. The work schedule is during the morning shift from Monday to Friday, with the work location being in person. Join our team as a Technical Support Specialist and make a valuable contribution to ensuring seamless technical operations for our users.,