Help Desk Technician( fresher )

0 years

0 Lacs

Posted:2 months ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Provide technical support: Assist users with hardware, software, and network issues via phone, email, or in-person. Troubleshoot and resolve issues: Diagnose and resolve technical problems, escalating complex issues to higher levels of support. Maintain documentation: Update knowledge base and documentation with troubleshooting steps and solutions. Customer service: Provide excellent customer service, ensuring user satisfaction. Follow-up: Monitor and follow up on support requests to ensure resolution. Escalate issues: Identify and escalate unresolved issues to appropriate teams or managers. Learn and adapt: Stay up-to-date with new technologies and systems. Job Types: Full-time, Permanent, Fresher Pay: ₹12,951.82 - ₹65,097.15 per month Benefits: Food provided Shift: Morning shift Work Days: Monday to Friday Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You