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Help Desk Technician (Entry-Level)

Help Desk Technician (Entry-Level)

ti Steps

0 - 3 years

1 - 6 Lacs

Hyderabad Chennai Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Ticketing Front Desk Helpdesk Service Desk Troubleshooting document Remote Access

Work Mode

Work from Office

Job Type

Full Time

Job Description

Help Desk Technician (Entry-Level) Job Summary: We are looking for a Help Desk Technician to provide technical support and assistance to our users. This entry-level role is perfect for individuals with strong communication skills and a basic understanding of IT systems. Job Title : Help Desk Technician (Entry-Level) Location : Chennai, Hyderabad, Bangalore Experience : 0-3 Responsibilities: Respond to user inquiries and troubleshoot hardware/software issues. Document support requests and resolutions. Assist in setting up and configuring computer systems and peripherals. Provide guidance on software usage and IT policies. Escalate complex issues to higher-level support teams. Qualifications: Bachelors degree or diploma in IT, Computer Science, or related field. Basic knowledge of operating systems, software applications, and networking. Strong communication and customer service skills. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with ticketing systems is a plus.

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Help Desk Technician (Entry-Level)