Health Insurance Claim Executive (Hyderabad)

Job Title: CRM Helpdesk – Claim Processing Executive (Health Insurance Background)

About Watch Your Health (WYH):

Watch Your Health is a leading health-tech company leveraging technology and data analytics to empower individuals to take control of their health.
We partner with insurance companies, health service providers, and corporates to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management.
Join us to be part of a fast-growing team at the intersection of technology, healthcare, and wellness.

Job Description:

• CRM Implant for Claim Support at client location
• Resolve customer queries on policy coverage and health claim processes
• Facilitate and drive claims app usage for submission and tracking of claims by employees
• Respond to employee calls and emails as a direct Single Point of Contact (SPOC) for assigned corporates
• Collect and dispatch claim documents as per corporate requirements
• Coordinate with internal claims teams at ICICI Lombard to ensure seamless cashless and priority processing
• Stay updated with health insurance regulations and policies to ensure accuracy and compliance
• Maintain confidentiality of sensitive data and adhere to data protection guidelines

Additional Details:

• Travel Requirement: Candidate must travel twice a week between branches to resolve customer queries
• Communication Skills: Excellent English communication (verbal & written) is mandatory
• Company: ICICI Lombard
• Experience: Minimum 2 years in the Health Insurance industry
• Qualification: Graduation (Any Stream)
• Location: Hyderabad
• Job Type: Full-time | Work Location: In-person
• Pay Range: ₹18,000 – ₹22,000 per month

How to Apply:

Email: recruiter26@watchyourhealth.com OR 7400103739

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person