Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Seven Consultancy
>
Head Tele Calling

Head Tele Calling

Seven Consultancy

1 - 2 years

4 - 7 Lacs

mumbai maharashtra india

Posted:4 hours ago| Platform: Foundit logo

Apply

Skills Required

team management telecalling supervision telesales outbound calling inbound calling

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Monitor and manage the calling team handling both outbound and inbound calls in the financial services domain.
Lead, guide, and motivate the tele-sales and collections team to achieve daily, monthly, and YTD targets.
Track team performance through daily monitoring, call audits, and quality checks.
Prepare daily, weekly, and monthly performance review reports for management.
Support team members in resolving customer concerns and improving call effectiveness.
Ensure adherence to calling scripts, compliance guidelines, and company policies.
Drive lead generation, conversions, and collection efficiencies through proper coaching and strategy implementation.
Maintain team discipline, allocate workloads, and ensure smooth operations.

Requirements:

Proven experience managing a telecalling, telesales, or collection team.
Strong leadership and people management skills.
Good understanding of financial services operations and customer interaction processes.
Ability to analyze team performance and implement improvement plans.
Excellent communication, coaching, and reporting capabilities.

More Jobs at Seven Consultancy

Purchase Executives- Only Females- Pharma Company- Navi Mumbai-Rabale

Navi Mumbai

2 - 6 yrs

INR 3 - 3 Lacs

Relationship Manager - Finance Sales - Freshers Can apply- Pune

Pune

Experience: Not specified

INR 2 - 3 Lacs

Sales/Business Development- B2B Sales- Hyderabad

Hyderabad

5 - 10 yrs

INR 4 - 5 Lacs

Production Shift Supervisor | chemical process industry | Raigad, MH

Raigad

5 - 10 yrs

INR 12 - 20 Lacs

School Administrator | educational institution | Ghansoli, Navi Mumbai

Navi Mumbai

10 - 20 yrs

INR 6 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Seven Consultancy

Wellness and Fitness Services

Seven Consultancy

delhi, delhi, india

Login to

Please Verify Your Phone or Email

Confirm Action

Head Tele Calling