1 Telecalling Supervision Jobs

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Head Tele Calling Seven Consultancy

1.0 - 2.0 years

4 - 7 Lacs

mumbai, maharashtra, india

On-site

Responsibilities: Monitor and manage the calling team handling both outbound and inbound calls in the financial services domain. Lead, guide, and motivate the tele-sales and collections team to achieve daily, monthly, and YTD targets. Track team performance through daily monitoring, call audits, and quality checks. Prepare daily, weekly, and monthly performance review reports for management. Support team members in resolving customer concerns and improving call effectiveness. Ensure adherence to calling scripts, compliance guidelines, and company policies. Drive lead generation, conversions, and collection efficiencies through proper coaching and strategy implementation. Maintain team discip...

Posted 6 hours ago

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