Head Operations

Job Title: Head of Operation
Company: Othello Global LLP Location: Kolkata (Open to travel) Industry Preference: Tea/ FMCG / Food Manufacturing

Job Summary:

The Senior Operations Manager will be responsible for overseeing daily company operations and ensuring smooth operational activities. This role requires coordination with the Factory Manager and cross-functional teams to ensure timely output, quality standards, workforce discipline, and adherence to safety and regulatory requirements ensuring clients need and standardizing benchmark.

Key Responsibilities:

• Work closely with the Partners/ Directors
• Provide operational supervision across factory, office, warehouse functions to ensure efficient and timely production, delivery and billing.
• Coordinate daily with the Factory Manager along with all other departments to review work progress, output, manpower allocation, and operational issues.
• Ensure production targets are met while maintaining quality standards.
• Monitor raw material and finished goods inventory and coordinate with procurement and warehouse.
• Implement process improvements to enhance productivity and reduce wastage.
• Ensure compliance with health, safety, hygiene, and statutory regulations of the food manufacturing sector.
• Maintain workforce discipline and resolve on-ground issues.
• Coordinate preventive maintenance schedules to reduce downtime.
• Prepare daily, weekly, and monthly operational performance reports.
• Drive continuous improvement initiatives for operational efficiency and cost control.
• Set benchmark in process and create a work culture of excellence.

Required Skills & Competencies:

• Strong leadership and team supervision abilities.
• Good understanding of factory operations, production planning, dispatch and manufacturing workflows.
• Knowledge of food safety, quality parameters, and regulatory compliance.
• Effective communication and coordination skills.
• Problem-solving and decision-making skills.
• Proficiency in MS Excel and reporting.

Education:

• Graduate / Post-Graduate in Business Administration, Industrial Engineering