Head of Service

As a State Service Head at the leading company based in Anand, your role will involve overseeing the solar pump service operations in Maharashtra state. Your key responsibilities will include: - Managing a team of service engineers to ensure timely and effective resolution of customer complaints - Driving service excellence by implementing best practices and continuous improvement initiatives To qualify for this role, you should meet the following requirements: - Hold a Bachelor's degree in Electrical/Mechanical/Electronics Engineering or a related field - Have a minimum of 10 years of experience in service operations, preferably in the solar industry - Demonstrate a proven track record of leading and managing high-performing service teams - Possess experience in managing service operations in a similar industry, such as solar or renewable energy - Exhibit knowledge of solar pump technology and troubleshooting techniques - Showcase excellent communication, interpersonal, and problem-solving skills - Display strong analytical and data interpretation abilities - Adaptability to work in a fast-paced environment and adjust to changing priorities - Be willing to travel extensively across Maharashtra state For any inquiries or to express interest in this position, please contact Deepa Shah at 9687659319 or email at contact@benchmarkhrsolutions.com.,