Head of Retail

Key Responsibilities

• Retail Strategy & Rollout

• Design and execute INATI’s offline retail strategy.
• Identify and finalize locations for first stores.
• Develop retail SOPs, customer experience models, and in-store operations frameworks.

• Store Launch & Operations

• Lead end-to-end store setup: design, merchandising, hiring, and training.
• Ensure all stores operate to brand, service, and operational standards.
• Manage vendor relationships, visual merchandising, and supply chain alignment.

• Team Building & Leadership

• Build and manage the offline retail team including store managers, sales staff, and ops.
• Train and motivate staff to deliver excellent customer experiences and drive sales productivity.

• P&L Ownership

• Own the P&L for offline retail stores.
• Drive footfall, conversion, ATV, and profitability across stores.

• Brand Experience & Growth

• Work closely with marketing and merchandising to deliver integrated brand experiences offline.
• Provide constant feedback to the founders on consumer insights and store performance.