Head of Retail

Job Description

Key Responsibilities Retail Strategy & Rollout Design and execute INATI’s offline retail strategy. Identify and finalize locations for first stores. Develop retail SOPs, customer experience models, and in-store operations frameworks. Store Launch & Operations Lead end-to-end store setup: design, merchandising, hiring, and training. Ensure all stores operate to brand, service, and operational standards. Manage vendor relationships, visual merchandising, and supply chain alignment. Team Building & Leadership Build and manage the offline retail team including store managers, sales staff, and ops. Train and motivate staff to deliver excellent customer experiences and drive sales productivity. P&L Ownership Own the P&L for offline retail stores. Drive footfall, conversion, ATV, and profitability across stores. Brand Experience & Growth Work closely with marketing and merchandising to deliver integrated brand experiences offline. Provide constant feedback to the founders on consumer insights and store performance.