Head of People Services Tech Solutions

Head of People Services Tech Solutions

Main responsibilities:

Strategy Leadership:

• Align People Tech solutions initiatives with overall business goals and objectives
• Lead a team and be responsible for driving transformation, harmonization of People Culture solutions (eg Workday, iLearn, Service now)
• Stay abreast of industry trends and emerging technologies to drive continuous improvement.

Technology Systems

• Ensure Harmonization and Integration Support around usage of I-Learn, Workday and potentially other People Culture solutions (eg harmonization of field usage across countries, clean-up of ServiceNow, knowledge articles etc)
• Collaborate with cross-functional teams to ensure seamless integrations with other business systems
• Oversee system testing, and deployment activities where required.

Optimization and Maintenance

• Proactively identify opportunities for system optimization and efficiency improvements
• Partner with Digital team to ensure they are monitoring systems performance, troubleshoot issues, and coordinate with vendors for support.
• Conduct regular audits to ensure data accuracy and system integrity.

User Training and Support

• Partner closely with the People Services Connect To Resolve teams to provide ongoing support to employees and managers, addressing queries and ensuring a positive user experience. Jointly monitoring KPIs, reviewing process improvement actions and plans, liaising with the People Culture and People Services owners of the respective products as we'll as the Digital partners.
• Develop a comprehensive one stop shop support for ExCom and Executive level queries, requests around organization changes, Workday transactions, improving turnaround time and end-to-end experience.

Security and Compliance

• Ensure compliance with data protection and privacy regulations for all supported solutions
• In accordance with the rules that the data privacy office and data governance leadership implement and enforce security measures to safeguard People Culture data across all solutions including Workday.

Experience

• Leadership experience in Digital and People Services across regions and/or leading transformation projects, including change management.
• Deep knowledge of HR Technology systems tools including Workday.

Technical skills

Soft skills

• Strong problem-solving conflict management and self-organization skills.
• Ability to shape culture, motivate a group of people to work towards a common set of goals aligned with the overall business objectives.
• Excellent communicator with an ability to engage with different levels of stakeholders within Sanofi and externally ensuring an impactful communication
• Ability to facilitate and steer difficult conversations to sustainable outcomes and move to action.

Education

Languages

Why choose us

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, we'll-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and we'llbeing benefits including high-quality healthcare, prevention and we'llness programs and at least 14 weeks gender-neutral parental leave.