Head of HITL Delivery - AI / ML

20 - 25 years

60 - 75 Lacs

Posted:1 week ago| Platform: Naukri logo

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  • 10+ years of progressive experience in large-scale BPO, ITO, or technology-enabled service operations, with at least 3 years in a senior leadership role leading other senior managers or directors. Demonstrable and mandatory experience owning and managing a significant P&L ($6M+ to $15M annually) for a service delivery organization.
  • Proven success in building, scaling, and managing large (1000+ FTE), distributed teams across multiple geographies and cultures.
  • A strong, strategic understanding of the AI/ML development lifecycle.
  • Partner with the Director of AI Transformation to champion and deploy new AI-powered tools and co-pilots into the live workforce, ensuring their successful adoption and ROI.

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