Head IT/AGM - IT

As the individual responsible for overseeing, maintaining, and optimizing the entire IT and Information Security infrastructure of the organization, your role will require strong technical expertise, hands-on troubleshooting ability, and leadership skills to manage diverse teams in high-pressure situations. Key Responsibilities: - Monitor and manage all IT systems and information security operations. - Possess strong knowledge of hardware, server management, and system troubleshooting. - Manage storage systems including SAN, NAS, HBA, and LUN creation. - Handle Smart Array, RAID configurations (RAID 5, 1, 10), disk mirroring, and clustering. - Expertise in proxy server, web and content filtering. - Manage antivirus servers, policies, patches, and endpoint security. - Administer FTP servers with batch scripts and database interface. - Handle virtualization management for Windows/Linux VMs including VCMS setup, HA, VM cloning, and migration. - Backup & disaster recovery experience with Veritas, ArcServe, tape drives, and DR restore. - LAN/WAN/Wi-Fi management with routers, L2/L3 switches. - Firewall administration with HA, IPSLA, and NAC systems. - Manage leased lines and MPLS circuits. - VPN concentrator and client management (IPSec TCP/UDP). - Support remote users for LAN, VPN, database, conferencing, email (Outlook), and laptop issues. - Coordinate with external vendors for IT infrastructure and service-related issues. Skills & Attributes: - Strong communication and analytical abilities. - Ability to manage pressure and collaborate across departments. - Deep technical expertise in networking, servers, storage, virtualization, and cybersecurity.,