Head - Capacity Upgradation

Ensuring Timely & Quality AT for Home Pass of OWN & LCO town Audits within 7 days -90%, 15 days 100% . Audits of Expense Management, NMT Attendance, HDO , Fiber Index, NMT CAB Audit Chamber, Fiber Cut , Mobile Site Fiberization, ISP Audit, Online AT for OLT Integration for New Sites . ROW Process compliance Audit & assurance of 100%. Investigation of escalated cases Data DE Duping- Moonlighting- Identification of gaps such as moonlighting for Off-roll & Partner manpower within 7 days of receiving the Data and taking actions Expense Management - Validation of field expense claim towards additional Labour , Food bills, rent & JCB charge Audit Cases : FTTH (OWN & LCO), Operations & HDO Team Additionally, we have given 3 cases to CAG & Ombuds person for next level validation wherein deep routed cases Conducting Audit of Expense Manage ment | Mobile Site Fiberization | LCO Physical Audit |Fiber Cut Audit |BTS Connectivity |NMT Attendance Audit |Transport Route as per Business Requirements to ensure First Time Right & Quality Network & Process compliance is being followed as per guidelines Sharing the audit observation to respective user to improve their performance & Process adherence | 100% Compliance ||No Pilferage |Safety Norms adherence Network Resilience - OSP AT Completed 6100 ODF's & Cut Over Completed 4973 ODF's AT Completed as per agreed AT Check list for network resilience project & NC's given to the respective team for correction. Cygnet Tool has been implemented for Transport Mux Integration process where AT Bin has been created for all Physical AT Which needs to be performed through Video Call by using Zoom Link LCO OLT AT - 100% of OLT's OWN OLT AT - 100% of OLT's Transport Mux AT - 100% of MUX's Safety & Compliance Envisaging Safety Audit Process, Training and Compliance - 100% Maximizing Audit Samples and driving corrective measures #BAL Show more Show less