2 - 3 years
4 - 6 Lacs
Posted:3 hours ago|
Platform:
Work from Office
Full Time
We are seeking a highly motivated Support Analyst to provide application administration, user support, and issue resolution for computer systems used across Early Development. This role acts as a technical liaison between IT and end users, ensuring optimal system performance and compliance with regulatory standards.
Key Responsibilities:Act as SME for assigned applications supporting users, troubleshooting issues, and managing system documentation.Handle user access control, perform audits, and maintain compliance documentation (GLP/SOP).Coordinate application deployments, upgrades, validations, and decommissioning.Collaborate with stakeholders to optimize business processes and system functionality.Maintain and review system SOPs, user manuals, and ensure audit readiness.Liaise with IT and vendors to resolve technical escalations and system configurations.
Must-Have Qualifications:
2-3 years of relevant support or application administration experienceStrong skills in MS Excel, MS Word, and business/technical applicationsUnderstanding of GxP, GLP, regulatory environments, and computer validation principlesBachelor's degree (or equivalent experience)Preferred Skills:Familiarity with NG/Pristima, Tox Reporting toolsExperience supporting lab-based systems or instrumentsKnowledge in small project management and release control.
Suzva Software Technologies
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