Guest Services Representative

1 - 3 years

0 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:- Corporate Infotech Private Limited is seeking a professional, friendly, and highly organized Guest Relationship & Front Office Executive to serve as the face of the company. This role combines excellent hospitality with efficient front-office management to ensure smooth internal operations and an exceptional experience for guests, clients, and employees. Key Responsibilities:Guest Relations: Welcome and greet visitors, clients, and vendors in a warm and professional manner. Ensure guests are comfortable and directed to the appropriate person or department. Maintain a high standard of hospitality, reflecting the company’s values and professionalism. Coordinate meeting room schedules and ensure rooms are well-prepared for client meetings. Handle guest inquiries courteously and efficiently. Front Office Operations: Manage the front desk, including answering and directing incoming calls and emails. Handle daily administrative and clerical tasks such as data entry, maintaining registers, and handling courier services. Maintain a clean and organized reception area. Maintain records of incoming and outgoing materials, visitors, and calls. Receive and distribute correspondence and deliveries accurately and on time. Administrative Support: Assist HR and Admin teams in coordinating interviews and managing candidate flow. Support internal events, conferences, or visitor-related arrangements. Monitor office supplies and raise requests for replenishment when needed. Coordinate with internal departments for smooth visitor/client experience. Qualifications & Skills: Bachelor's degree in any discipline. 1–3 years of experience in a front office or guest relationship role, preferably in a corporate or IT environment. Excellent verbal and written communication skills. Strong interpersonal skills with a customer-first attitude. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and manage time effectively. Professional appearance and a welcoming demeanor. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Language: English (Required) Location: Gautam Buddha Nagar, Uttar Pradesh (Required) Work Location: In person

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