Guest Service Captain

The Customer Service Captain position based in Indore is a full-time on-site role that requires overseeing daily operations to ensure exceptional customer support and satisfaction. As a Customer Service Captain, you will be responsible for handling customer inquiries, managing phone etiquette, and enhancing the overall customer experience. Collaboration with various teams is essential to maintain service standards and contribute to the success of the caf. The ideal candidate for this role should possess skills in Customer Support, Customer Service, and Customer Satisfaction. Proficiency in Phone Etiquette and enhancing Customer Experience is crucial. Excellent communication and interpersonal skills are necessary to excel in this position. The ability to work both independently and as part of a team is also important. Previous experience in the hospitality or F&B industry would be advantageous. A Bachelor's degree in Hospitality, Business, or a related field is preferred for candidates applying for this role.,