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Marriott International
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Guest Service Associate

Guest Service Associate

Marriott International

0 years

0 Lacs

bhopal madhya pradesh india

Posted:1 day ago| Platform:

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Skills Required

service portfolio recruiting communication multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Marriott International, Inc., headquartered in Bethesda, Maryland, USA, boasts a portfolio of approximately 9,000 properties spanning more than 30 leading brands in 141 countries and territories. Founded in 1927, Marriott International is dedicated to hiring a diverse workforce and fostering an inclusive culture. As an equal opportunity employer, the company does not discriminate based on disability, veteran status, or any other legally protected basis. Applicants are encouraged to be cautious of email and recruiting scams, and note that all communication will be via approved email domains as outlined on their careers website.

Role Description

This is a full-time, on-site role located in Bhopal for a Guest Service Associate. The Guest Service Associate will be responsible for providing outstanding guest service and customer service on a daily basis. Key tasks include handling reservations, assisting with guest inquiries, addressing complaints, and ensuring an exceptional guest experience. Additionally, the role includes operating front desk duties, coordinating with various departments, and maintaining a high standard of communication with guests.

Qualifications

Guest Services, Guest Service, and Customer Service skills
Experience with handling Reservations
Strong Communication skills
Multitasking and problem-solving abilities
Ability to work flexible hours, including nights and weekends
Previous hospitality experience is a plus
High school diploma or equivalent; a degree in Hospitality or related field is preferred

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Guest Service Associate