Guest Service Associate - Food & Beverage

Job Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a friendly and customer-focused Guest Service Associate to join our Food & Beverage team in Gandhinagar, India. In this role, you will be the face of our establishment, ensuring that our guests have an exceptional dining experience from the moment they arrive until they leave. Greet and welcome guests in a warm and professional manner Take food and beverage orders accurately and efficiently Operate the Point of Sale (POS) system to process orders and payments Serve food and beverages in a timely and courteous manner Answer questions about menu items, making recommendations when appropriate Maintain cleanliness and hygiene standards in the dining area Collaborate with kitchen staff to ensure order accuracy and timely delivery Handle guest concerns and complaints with empathy and professionalism Assist in setting up and breaking down dining areas as needed Comply with all food safety regulations and company policies Qualifications Excellent verbal communication skills with a friendly and supportive demeanor Strong customer service orientation and ability to work in a fast-paced environment Basic math skills and ability to handle cash and credit card transactions accurately Knowledge of food safety practices and willingness to adhere to sanitation guidelines Proficiency in operating Point of Sale (POS) systems Ability to multitask and prioritize in a dynamic work environment Team player with a positive attitude and willingness to assist colleagues Previous experience in food service or hospitality is preferred High school diploma or equivalent Food Handler's certification is a plus Physical ability to stand for extended periods and lift up to 25 pounds Flexibility to work various shifts, including weekends and holidays Additional Information "Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."