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HCL Healthcare logo

Guest Relationship Manager

5 - 9 years

5 - 7 Lacs

Goregaon

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Communication Skills Aviation Guest Relationship Management Guest Handling Management Skills Guest Relations Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities Work towards error-free billing / right in first instance Managing appointments, registrations of patients Resolution of patient complaints pertaining to appointment / billing etc Escalation to an appropriate team for quick resolutions Patient feedback Usage of system / IT patient records Work with Nursing and doctors to provide care coordination’ Effective utilization of all communication and EPABX systems. Communicating about facilities and services offered along policy & prices. Experience 5 + Years, preferably with 2 of service industry / healthcare industry Educational Qualification Graduate

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HCL Healthcare
HCL Healthcare
www.hcltech.com

IT Services and IT Consulting

Noida Uttar Pradesh

10001 Employees

38 Jobs

    Key People

  • Kalyan Kumar

    Corporate Vice President & Chief Technology Officer

  • Sanjay Gupta

    Head of Healthcare & Life Sciences

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