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Guest Relations Executive

0 years

1 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet and welcome guests warmly upon arrival at the restaurant.
  • Assist guests with seating arrangements and ensure prompt service coordination.
  • Handle guest queries, requests, and complaints in a professional and courteous manner.
  • Maintain a pleasant and approachable demeanor to enhance the guest experience.
  • Coordinate with service and kitchen staff to ensure smooth dining operations.
  • Monitor guest satisfaction and gather feedback for continuous improvement.
  • Maintain reservation records and manage walk-in guest flow efficiently.
  • Ensure the dining area is presentable and ready to receive guests at all times.
  • Must have excellent communication, interpersonal, and problem-solving skills.
  • Prior experience in guest relations or hospitality is preferred.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Day shift
  • Weekend availability

Work Location: In person

Speak with the employer
+91 9309493801

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