Guest Relations Executive

Job Description

Position - Guest Relations Executive Location - Hyderabad ORGANISATION Gamepoint is an award-winning sports company operating a chain of world class multi-sport centres with sports such as Badminton, Squash, Table Tennis, Basketball, Football, Swimming and Pickleball. Gamepoint offers services such as coaching programs, membership, book n play and events to individuals and institutional customers. Successful serial entrepreneurs including IIM alumni have setup Gamepoint with the vision to be the most trusted and preferred sports destination in India. More details are available at www.gamepointindia.com At Gamepoint, we believe that sports has the power to transform individuals and communities. We seek enthusiastic individuals who share our passion for sports and are eager to contribute to our vision. Responsibilities 1. Sales and Marketing Counsel visitors and convince them to register Answering phone calls and keeping records of all enquires Follow up on leads Explain features of equipment in the sports shop and close the sale Ensure achievement of sales targets 2. Operations Maintain good relations with all guests Correspond with members and coaching participants Maintain records of all registrations Management of activities at the center and general center maintenance KEY COMPETENCIES Must have at least 3 years of experience in sales of services Excellent written and oral communication skills Self driven with strong adherence to deadlines Excellent problem-solving and customer service skills Should be energetic with a passion to learn and grow Working knowledge of MS Office, Internet, etc Exposure to sports is an added advantage Should be willing to work in different shifts