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Kauvery Hospital
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Guest Relation Officer

Guest Relation Officer

Kauvery Hospital

1 - 5 years

1 - 2 Lacs

Salem

Posted:1 month ago| Platform:

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Skills Required

Hospitality Management Guest Relationship Management Report Preparation Guest Handling Guest Relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Ensure seamless guest experience by handling their queries, concerns, and feedback in a professional manner. Manage front office operations, including check-in/check-out processes, room assignments, and billing. Develop strong relationships with guests through personalized service and attention to their needs. Collaborate with other departments (e.g., housekeeping) to ensure smooth hotel operations. Maintain accurate records of guest interactions using our CRM system.

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Chennai

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Guest Relation Officer