Guest Relation Executive

0 years

1 - 2 Lacs

Posted:13 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Welcome guests courteously and ensure a warm dining experience.
  • Manage table reservations and coordinate seating arrangements.
  • Act as the main point of contact for guest queries, feedback, and complaints.
  • Coordinate with service staff and kitchen to ensure smooth service flow.
  • Monitor guest satisfaction during service and take corrective action if required.
  • Handle special requests, celebrations, and VIP guests.
  • Maintain guest feedback records and suggest service improvements.
  • Promote restaurant offerings, specials, and events to guests.
  • Ensure hygiene, service standards, and brand image are maintained.
  • Build strong guest relationships to encourage repeat visits.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

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