Guest Relation Executive

0 years

1 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Guest Interaction and Communication:
  • Greeting and welcoming guests upon arrival.
  • Providing information about the establishment, services, and local attractions.
  • Responding to guest inquiries and requests promptly and efficiently.
  • Handling guest complaints and concerns, escalating issues to management when necessary.
  • Maintaining a positive and professional attitude in all guest interactions.
  • Guest Experience Management:
  • Ensuring a smooth check-in and check-out process.
  • Assisting with reservations, bookings, and special requests.
  • Coordinating with other departments to fulfill guest needs.
  • Anticipating guest needs and preferences to personalize their experience.
  • Monitoring guest feedback and taking proactive steps to improve service.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Morning shift

Work Location: In person

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