Guest Relation Executive

0 years

0 - 1 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

  • Guest interaction: Greet guests warmly, answer phones, and provide information about hotel amenities and local attractions.
  • Check-in/check-out: Handle guest registration, issue keys or key cards, process payments, and manage check-out procedures.
  • Reservations: Take and confirm reservations, manage booking systems, and handle cancellations.
  • Problem resolution: Address guest complaints and resolve issues promptly and professionally.
  • Administrative duties: Maintain guest records, handle cash and credit card transactions, and manage the front desk area.
  • Service promotion: Inform guests about special features, such as the spa, restaurants, and events, and promote hotel services.
  • Coordination: Liaise with other departments, including housekeeping, sales, and maintenance, to ensure guest satisfaction and a smooth-running operation.

Required skills

  • Strong communication and interpersonal skills
  • Customer service and problem-solving abilities
  • Ability to remain calm in high-pressure situations
  • Basic computer skills
  • Attention to detail and accuracy

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹15,439.12 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You