Posted:19 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

📍 Location: Siddharth Vihar, Ghaziabad (Near Pratap Vihar)

💰 Salary: ₹25,000 per month


About the Role

Guest Relation Executive (GRE)


Key Responsibilities

  • Greet and welcome guests in a professional and friendly manner.
  • Manage reservations, seating arrangements, and guest flow.
  • Address guest queries, feedback, and complaints promptly and courteously.
  • Coordinate with the service and kitchen teams to ensure smooth operations.
  • Maintain a strong knowledge of the menu, promotions, and restaurant policies.
  • Ensure guest satisfaction and create memorable dining experiences.
  • Uphold service standards, grooming guidelines, and hospitality etiquette.


Requirements

  • Graduate/ Diploma in Hospitality or related field preferred.
  • 1–3 years of experience in a restaurant/ hospitality/ guest relations role.
  • Excellent communication and interpersonal skills.
  • Pleasant personality with a guest-first attitude.
  • Ability to handle pressure and resolve guest concerns effectively.
  • Basic knowledge of reservation systems and MS Office is an advantage.


What We Offer

  • Competitive salary package.
  • Opportunity to be part of a new and growing hospitality brand.
  • Career growth and training support.
  • Professional and friendly work environment.


How to Apply

Interested candidates may share their CVs at:

📞 Call/WhatsApp: +91 9711627321 (HR Sumit)

📧 Email: hr@ihpgroup.in

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