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Ileseum Clubs
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Guest Relation Executive

Guest Relation Executive

0 - 3 years

|

2 - 3 Lacs

Posted:1 day ago| Platform:

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Skills Required

communication skills hospitality guest service guest relations interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Welcome and assist members and visitors in a courteous and professional manner.
Respond to phone calls, emails, and in-person inquiries regarding club services, membership plans, class schedules, and events.
Address and resolve customer concerns promptly and efficiently.
Keep members informed about upcoming events, promotions, and new services, and distribute promotional materials and club information.
Assist in creating and updating content for newsletters, social media, and other club communications.
Share customer feedback and insights with management to support service improvement initiatives.

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