Guest Relation Executive - Female

We are looking for a Guest Relation Executive to create a positive first impression and ensure excellent client experience at our real estate office. The role involves welcoming clients, assisting with project-related queries, coordinating visits, and providing end-to-end support to enhance customer satisfaction.

Key Responsibilities

• Welcome and assist clients, visitors, and investors with a professional and courteous approach.
• Act as the primary point of contact for client queries and ensure seamless communication.
• Schedule and coordinate property visits, client meetings, and events.
• Maintain records of client visits, feedback, and follow-ups.
• Provide information about ongoing and upcoming real estate projects.
• Ensure smooth coordination between clients and the sales/CRM teams.
• Manage hospitality arrangements (refreshments, seating, meeting room set-up).
• Handle incoming calls and emails related to guest/client inquiries.
• Support administrative tasks related to client servicing and office management.
• Maintain a welcoming and professional environment in the reception/guest area.

Required Skills & Qualifications

• Graduate in any discipline (Hospitality, Business Administration, or related field preferred).
• 1–3 years of experience in guest relations, front office, or customer service (real estate/hospitality preferred).
• Excellent communication and interpersonal skills.
• Strong client-handling and problem-solving ability.
• Proficiency in MS Office (Word, Excel, Outlook).
• Pleasant personality, professional grooming, and customer-centric approach.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person