Guest Relation Executive

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greets warm welcome and farewell to all guests visiting the outlet.

Ensures availability of neat and clean menus for all guests, at all times.

Takes and maintains records of reservation and co-ordinates seating and distribution of guests in the outlet.

Responsible for all telephonic communication between the guest and the outlet.

Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.

Actively elicits guest feedback and takes appropriate responsive action.

Responsible for maintaining necessary documentation and records in the outlet (E.g., Logbook, guest history cards, etc.)

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Creates a positive work environment for all employees at the Restaurant.

Provide accurate wait times and monitor waiting lists.

Maintain a clean reception area.

Cater to guests who require extra attention (e.g., children, elderly)

Assists wait staff as needed.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Schedule:

  • Rotational shift

Work Location: In person

Speak with the employer
+91 9757171492

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