The person will need to ensure a smooth and a happy customer experience at site at capitol residences. Shall need to collaborate with other departments to ensure the customer experience center is operations with smooth functioning. She or he should be able to talk to customers to take feedback, handle any objections at site, handle any snags. she/he should be able to create delight to visitors, also handle any snags with quick turn around times . Bring in a fresher approach to delight customers a) customer experience oversight - ensure handling snags with a keen eye for detail so that she/he can ensure smooth handling of client experience. b) facility mgt - handling invoices and other dept coordination. c) best practice from market - always seeking better learnings from market to improve service. so should travel to other company sites as well d) Problem solving mindset - that the key need as there shall be snags to handle and needs to seek solution asap and from all kind of snags. Requirements: - someone with hospitality background is key - should come with 8-10 yrs work experience - should be willing to travel to other sites if needed - work on weekends - handle invoices for site - problem solving approach Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Customer service: 1 year (Required) Work Location: In person

Sumadhura Group , a reputed real estate developer with over 30 years of industry leadership, is expanding its team! We are inviting experienced CRM professionals to attend our Walk-In Drive on Tuesday, 1st July 2025, in Bengaluru. We are looking for enthusiastic and experienced professionals for the following role: 1) CRM Manager - Collections - 8+ years Experience - Any Graduate 2) CRM Executive - Collections - 2+ years Experience - Any Graduate 3) Customer Service Representative - 2+ years Experience - Any Graduate 4) Quality Analyst (Call Audit) - 2+ years Experience - Any Graduate 5) CRM Manager - Technical - 8+ years Experience - B.E / B.Tech / Diploma - Civil 6) CRM Executive - Technical - 2+ years Experience - B.E / B.Tech / Diploma - Civil Time and Venue: 1st July , 10.30 AM - 5.30 PM Sy.No.108/2, Millenia Building, 1st Main, MSR Layout, Munnekollala Village, Marathahalli Outer Ring Road, Bengaluru, Karnataka 560037. Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

An Admin Executive is responsible for providing administrative support to an organization and ensuring efficient and smooth operations l Maintaining Safety, security and hygiene at HO l Administrative support to the organization like stationary, pest control, maintenance, insurance, bill payments, inward, outward of materials, maintaining admin related registers. l Follow up with vendors on delivery of goods/services and submission of invoices on time. l Preparing various MIS weekly & monthly Reports like Telecom, Mobile, stationary Report. l Vendor registration, vendor management and follow up with vendors on bills submission and uploading the same in IMS. l Submit the tax invoices & follow up for payment updation from account department. l Check attendance of facility employees and sign accordingly l Conference Booking- From different department and update the excel sheet, entering the date and time on the notice board for further process l PO will be raised by Purchase department & follow up on the same once PO is generated. l Stocks will be as per the PO raised and check and arrange the same as per the PO and invoice to tally the same l Resource allocation like mobile phones & sim to be issued to new hires based on HR Communication & MR approval. l Co-ordination with Facility as per the daily report and follow up to end the process. Skills Required: l Excellent communication skills, interpersonal skills. Result oriented. l Flexibility, Open to do all tasks assigned by manager and take responsibility l Knowledge Real Estate Industry Experience preferred. l Experience: 2-5 years Work Experience (Stability in profile is must) Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Admin Executive: 3 years (Required) Work Location: In person

➢ To attend to all customers enquiries( Inbound and Outbound) and provide project information and required details as per the requirements of the client. ➢ Outbound - Analyse the customer requirements even before initiating the conversation. ➢ Qualify and update all the leads appropriately in Salesforce with required information. ➢ To execute daily outbound calls as per the set target provided ➢ Proactively communicate with the customers to build rapport, send project details via email, whatsapp & for review/ feedback. ➢ To probe & share maximum client information with Sales Manger ensuring successful site visit & conversion ➢ Update product knowledge in coordination with site offices on the project progress ➢ Understanding of the Real Estate industry & the current competition ➢ Achieve the set targets. ➢ Provide accurate and timely reports, to monitor daily activities and KPI’s. ➢ Understand and implement the quality parameters to deliver a high quality customer service. ➢ Enhance the competencies required by attending expos & events. ➢ Gain knowledge of all projects and competition. ➢ Take up additional responsibilities. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Experience: Presales Executive: 1 year (Required) Work Location: In person Speak with the employer +91 8867766522

➢ To attend to all customers enquiries( Inbound and Outbound) and provide project information and required details as per the requirements of the client. ➢ Outbound - Analyse the customer requirements even before initiating the conversation. ➢ Qualify and update all the leads appropriately in Salesforce with required information. ➢ To execute daily outbound calls as per the set target provided ➢ Proactively communicate with the customers to build rapport, send project details via email, whatsapp & for review/ feedback. ➢ To probe & share maximum client information with Sales Manger ensuring successful site visit & conversion ➢ Update product knowledge in coordination with site offices on the project progress ➢ Understanding of the Real Estate industry & the current competition ➢ Achieve the set targets. ➢ Provide accurate and timely reports, to monitor daily activities and KPI’s. ➢ Understand and implement the quality parameters to deliver a high quality customer service. ➢ Enhance the competencies required by attending expos & events. ➢ Gain knowledge of all projects and competition. ➢ Take up additional responsibilities. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Experience: Presales Executive: 1 year (Required) Work Location: In person Speak with the employer +91 8867766522

To look after over all site stores functions and reports to Head Stores, functionally and reports to project manager, administratively. To receive materials, approval, storage, proper handling and issue of materials to project site and their proper recording and documentations on daily basis. To take physical stock of fixed assets (F) and (A) category items, at the end of every month. To ensure reconciliation of all major materials and Fuel along with planning engineer/mechanical department timely and submission of reports to H.O. To arrange material receipt notes (MRN) to accounts department on daily basis. To ensure timely arrangement of the required information for finalization of accounts and attending to audit observations. To return rejected materials to suppliers as per advice of purchase department. To claim insurance for transit damage. To maintain good housekeeping and safety in the department. To ensure adequate and appropriate firefighting equipment and positioned in all storage places. Requirements Qualification: Graduate / Postgraduate in Engineering Civil / Structural SAP MM module knowledge. Good Communication skills Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8867766522

Handling customer queries(calls/tickets) Strong verbal and written communication skills for clear interaction with customers and internal teams Address customer complaints, concerns, or issues in a professional, empathetic manner and work towards resolving them quickly. Strong focus on customer satisfaction, with the ability to remain calm, empathetic, and professional even in challenging situations. Ability to build and maintain relationships with customers, ensuring their needs are addressed promptly and effectively. Strong attention to detail and ability to handle multiple inquiries or tasks at once without compromising quality. Familiarity with real estate terms, processes, and regulations (knowledge of local market trends and property types is a plus) Ability to learn and keep up with changes in real estate laws, policies, and industry standards. Experience with Microsoft Office, Sales force, SAP is a plus Requirements Customer service Any Graduate Good communication skills Prefered multilingual Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person

Job Summary: As a Guest Relations Executive in our firm, you will be responsible for ensuring exceptional customer service experiences for our clients and visitors. You will be the first point of contact for guests visiting our properties, providing information, assistance, and ensuring their needs are met promptly and professionally. Key Responsibilities: 1. Greet and welcome guests upon arrival at our properties. 2. Provide information about our properties, amenities, and services to guests. 3. Assist guests with inquiries, requests, and complaints, ensuring prompt resolution and customer satisfaction. 4. Coordinate with other departments (such as sales, maintenance, and housekeeping) to ensure seamless guest experiences. 5. Maintain a tidy and professional reception area and ensure all promotional materials are up to date. 6. Schedule appointments, property tours, and follow-up meetings as required. 7. Handle phone calls and direct them appropriately within the organization. 8. Manage reservations and bookings for property viewings or meetings. 9. Keep records of guest interactions and transactions, including details of inquiries, comments, and complaints. 10. Stay updated on property market trends and developments to provide accurate information to guests. Requirements: · Proven experience as a Guest Relations Executive or similar role in the real estate or hospitality industry. · Excellent communication and interpersonal skills. · Strong organizational and multitasking abilities. · Customer-oriented approach and ability to adapt/respond to different types of characters. · Proficiency in MS Office and familiarity with relevant software (e.g., CRM systems). · High school diploma; additional qualifications in Hospitality or Business Administration are a plus. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: Client Handling: 2 years (Required) Work Location: In person Speak with the employer +91 8867766522