Group Lead- Operations GQSI

Role Overview: You will be responsible for coordinating all transfer/transition related activities from sites/function to GQSI, monitoring service KPIs and process KQIs, and taking necessary actions to ensure service delivery targets are met. Additionally, you will be involved in recruiting, developing, managing, and appraising direct reporting associates, implementing succession planning, and mentoring for higher responsibilities. Ensuring efficient resource utilization, fostering innovation, and creating a multi-year GQS Roadmap with clear milestones will be key aspects of your role. You will also drive data-driven insights, partner with Digital/IT for transformation, and lead change management for digital adoption and process harmonization. Key Responsibilities: - Coordinate transfer/transition activities and monitor service KPIs - Recruit, develop, manage, and appraise direct reporting associates - Ensure efficient resource utilization and drive innovation - Define strategic pillars and create a multi-year GQS Roadmap - Drive data-driven insights and predictive analytics - Partner with Digital/IT for transformation - Lead change management for digital adoption Qualifications Required: - Degree in Science, Life Sciences, Pharmacy, or Medicine; advanced degree desirable - Exposure to Business Strategy, Operational Excellence, or Digital Transformation programs highly desirable - 12-15 years of progressive experience in Strategy or Operations within the pharmaceutical or biopharma industry - Proven experience in leading strategic initiatives, governance frameworks, and transformation programs - Strong analytical and data-driven approach, operational excellence, and communication skills - Minimum 8 years of People Management or similar experience - In-depth GxP knowledge, Quality Risk Management, broad IT knowledge, continuous improvement experience - Project management skills and experience working closely with global stakeholders,