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Grievance - Manager - L3

Grievance - Manager - L3

Kotak Life Insurance

8 - 13 years

|

12 - 16 Lacs

Mumbai

Posted:1 month ago| Platform:

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Skills Required

Risk management Data Reconciliation Social Media Escalation management Compliance management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Managing customer grievances received from all touchpoints and strict adherence to the Regulatory Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management ManagingSenior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders End toEnd management of Grievance function as a whole

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Kotak Life Insurance

Kotak Life Insurance

www.kotaklife.com

Insurance

Jaipur

4000+ Employees

493 Jobs

Key People

Mahesh Balasubramanian

Managing Director & CEO
Kavitha Kamath

Executive Vice President

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