GRE/Front Desk Executive / Receptionist

Shree Venkatesh Buildcon

0 - 5 years

0 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

guest relations front desk front office management guest handling telephone handling guest relationship management office coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Greet and welcome guests, clients, and visitors professionally and warmly.
Handle check-ins, inquiries, and guest coordination at front desk or reception area.
Maintain a clean, organized, and presentable reception area at all times.
Manage visitor logbooks, issue visitor passes, and inform relevant departments of guest arrivals.
Respond to phone calls, emails, and messages professionally and efficiently.
Coordinate appointments, client meetings, and follow-up schedules as required.
Assist in organizing and hosting client visits, walk-throughs, and promotional events.
Collect feedback from clients and share with relevant departments for service improvement.
Maintain records of daily visitor/client interactions for reporting.
Coordinate with the housekeeping, admin, and security teams to ensure guest comfort and safety.
Provide accurate information about services, projects, or facilities offered by the organization.
Manage guest complaints tactfully and ensure resolution or escalation to relevant authority.

Key Skills & Competencies:

Excellent verbal and written communication skills
Pleasing personality with professional etiquette
Strong interpersonal and customer service skills
Ability to handle pressure and multitask
Basic computer knowledge.

Qualifications & Experience:

Graduate in Hospitality, Business Administration, or any relevant field.

Hr Contact : 9561488089

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