Great opportunities for Airline Ticket Associate/Sr.Associate

Key Responsibilities of an Airline Ticketing Agent: (Need experience candidates in same profile )

• Booking and Reservations:

   Assisting customers with finding flights, making reservations, and managing bookings. 

• Ticketing:

   Issuing flight tickets (both electronic and paper) and handling ticket modifications, cancellations, and rebookings. 

• Customer Service:

   Providing information on flight schedules, fares, routes, and travel policies. Addressing customer inquiries, resolving issues, and handling complaints. 

• Payment Processing:

   Managing payment transactions and ensuring accurate documentation. 

• Compliance:

   Ensuring all ticketing operations comply with airline policies and regulations. 

• Documentation:

   Checking travel documents like passports and visas. 

• Coordination:

   Collaborating with airlines and other travel partners to resolve issues and ensure smooth travel. 

• Stay Updated:

   Keeping up-to-date with airline policies, fares, and industry news. 

Essential Skills and Qualifications:

• Customer Service Skills:

   Excellent communication, interpersonal, and problem-solving skills. 

• Attention to Detail:

   Accuracy in handling reservations, payments, and documentation. 

• Knowledge of Airline Systems:

   Familiarity with reservation systems (GDS like Amadeus, Sabre, or Galileo) and ticketing platforms. 

• Knowledge of Airline Policies:

   Understanding of airline rules, regulations, and fare structures. 

• Problem-Solving:

   Ability to handle customer complaints and resolve issues effectively. 

• Stress Management:

   Ability to work under pressure and manage stressful situations. 

• Teamwork:

   Ability to collaborate with colleagues and other departments. 

Salary - Up to 5.5 LPA + other benefits

Eligible candidates share CV or DM with subject " Customer service (Voice) Mumbai " at bellow mail ID

wasimplacement1512@gmail.com

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