Good Enginsh Communication + Desktop Support L1 Experience.

2 - 3 years

2 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Good English communication skill

Solid customer interaction skills. A+ desktop or equivalent skillset

Knowledge of Network issues, Zscalar issues, MAC issues, Nodisplay issues, Outlookmail stuck issues, One drive issues. service request & Incident issues.

knowledge of windows operating system environment

Good technical skills in solving Windows related issues

Knowledge of Outlook, O365

Coordinates with the on-call support provider and other vendors for call closure

Knowledge of ticketing tools (like Service Now, etc.)

MCP/Other hardware-related certifications,

Benefits

food at site

uniform provided at site

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