Manage end-to-end recruitment for technical non-technical and site-based roles. Execute induction and orientation programs for new employees. Monitor daily attendance for site and office staff via biometrics/manual registers. Compile payroll inputs including attendance OT leave and bonus details. Ensure accuracy in statutory deductions (PF ESI TDS PT). Ensure 100% compliance with labor laws (PF ESI Bonus Gratuity CLRA BOCW etc.). Track licenses and permits for various sites (as per Shops & Establishment Act Factory Act). Implement welfare programs like health check-ups safety kits and site amenities. Ensure timely distribution of PPE (helmets shoes jackets etc.) to site workers. Organize team-building activities safety weeks festival celebrations and recognition programs. Handle employee misconduct and disciplinary cases in coordination with site management. Manage end-to-end exit process: resignation clearance F&F and documentation. Update HRIS or master database regularly with employee data. Contact Person: Geethapriya Contact Number: 9840033492 Email: Geethapriya@gojobs.biz

Job description Role & responsibilities Handle inbound and outbound calls in a professional and courteous manner. Provide excellent customer service and resolve customer queries efficiently. Follow communication scripts when handling different topics. Identify customers' needs, clarify information, research issues, and provide solutions. Maintain customer records by updating account information. Work collaboratively with team members to achieve customer satisfaction goals. Meet or exceed performance targets set by the company. Preferred candidate profile Bachelors Degree or 12th Std is fine. 1 to 2 years of experience in International voice process is a must. Ability to work in a fast paced environment and handle multiple task simultaeously. Willigness to work in Night shifts. US accent is an added advantage. Candidates from Bangalore alone apply. Immediate joiners or maximum within 15 days is preferred. Job Location: Bangalore, Bommenahalli. Interested candidates can please apply here or share your profile in whats app to 9360810536 (Prashanth HR)

Required Skills & Qualifications Excellent Verbal Communication Freshers also can apply For Experience candidates - minimum 1 year in a contact center role (Healthcare domain experience is a plus) Soft Skills: Strong interpersonal skills, empathy and problem-solving ability Education : Eligible : PUC / 10+3 Diploma / Any Graduate Other Requirements: Ability to work night shifts (US hours) Must be comfortable working full-time from the office Job Description: Handle inbound and outbound calls with providers professionally and efficiently Deliver empathetic and effective solutions to provider inquiries and concerns Maintain high levels of accuracy and attention to detail in documentation and system updates Follow standard operating procedures and compliance guidelines Collaborate with internal teams to ensure seamless service delivery Contact Person- Ranjini Contact Number- 9360810530 Email - ranjini@gojobs.biz

We are looking for a performance-driven Team Leader to lead our international voice support team. The ideal candidate should bring 5+ years of total experience in a voice-based BPO setup with at least 1-2 years of hands-on experience in team handling. The role is crucial in maintaining operational excellence improving CSAT scores and ensuring minimal attrition. Key Responsibilities: Lead and manage a team of voice agents in delivering high-quality international customer support Drive and achieve targets for CSAT (Customer Satisfaction) AHT (Average Handling Time) FCR (First Call Resolution) and Quality Scores Actively monitor and improve customer experience through coaching and root cause analysis Implement initiatives to manage and reduce team attrition while maintaining high team morale Ensure timely escalations are resolved and service recovery is handled effectively Conduct regular one-on-one meetings and team huddles to communicate updates performance feedback and development plans Work closely with Quality and Training teams to identify and close skill gaps Analyze reports and dashboards to monitor performance trends and take corrective actions Maintain compliance with company policies and client-specific KPIs Foster a culture of accountability collaboration and continuous improvement Skills & Attributes: Strong understanding of customer experience metrics such as CSAT NPS and Quality Scores Demonstrated ability to handle attrition and engage teams positively Proactive leadership style with experience in coaching and mentoring Excellent verbal and written communication skills Ability to work under pressure and in a target-oriented environment Competence in using CRM tools reporting dashboards and workforce management tools Contact Person - Anusiya Contact Number - 9840114871 Email - Anusiya@gojobs.biz

Roles and Responsibilities : Develop and maintain strong relationships with existing clients to identify new business opportunities and upsell/cross-sell solutions. Collaborate with internal teams (pre-sales, solution engineering) to develop customized proposals and presentations for potential customers. Conduct market research and competitive analysis to stay up-to-date on industry trends and competitor activity. Provide technical expertise in logistics, supply chain management, or other relevant fields to support sales efforts. Job Requirements : 10-18 years of experience in a similar role within the IT services & consulting industry. Strong understanding of logistics, supply chain, or related fields; ability to apply this knowledge effectively in a commercial setting. Pre-Sales Support: Lead discovery sessions with potential clients to understand their supply chain needs and challenges. Develop and deliver tailored product demonstrations and presentations, focusing on D365 F&O Supply Chain Management modules. Design proof-of-concept solutions that address client-specific requirements. Collaborate with technical teams to define architecture and integration strategies. Provide input on customizations, configurations, and enhancements required to meet client needs. Ensure alignment between proposed solutions and client requirements while adhering to budget and time constraints. Excellent communication skills; able to articulate complex ideas simply and persuasively. Proven track record of success in pre-sales environments; ability to meet or exceed targets.

Roles and Responsibilities : Develop and implement pricing strategies to optimize revenue growth, profitability, and market share. Collaborate with cross-functional teams to analyze market trends, customer behavior, and competitor activity. Design and maintain complex pricing models using data analytics tools to inform business decisions. Provide expert guidance on pricing best practices to internal stakeholders across sales, marketing, product development, and finance. Job Requirements : 8-20 years of experience in a similar role within the BPO industry. Strong understanding of data analysis techniques for developing effective pricing strategies. Proven track record of driving revenue growth through innovative pricing initiatives. Bachelor's degree in Business Administration or related field; MBA preferred.

Roles and Responsibilities : Manage business projects from initiation to delivery, ensuring timely completion within budget and scope. Collaborate with cross-functional teams to gather requirements, develop user stories, and create BRD/FRD documents. Conduct requirement gathering sessions with stakeholders to understand their needs and translate them into technical specifications. Ensure effective communication among team members, customers, and vendors throughout the project lifecycle. Job Requirements : 6-14 years of experience in telecom industry or related field (BSS/ETOM). Strong understanding of BSS/OSS/BRD/FRD concepts and their application in telecom domain. Excellent business analysis skills with ability to gather requirements from various sources. Experience working on large-scale projects involving multiple stakeholders.

We are seeking a skilled Process Trainer to join our team in Bangalore for a leading client in the international voice process sector. The ideal candidate will have a minimum of 1 year of experience in an international voice process as a trainer and a total experience of more than 4 years Role & responsibilities Develop and deliver training programs for new hires and existing employees in the international voice process. Assess training needs and create tailored training materials to enhance employee performance. Conduct training sessions, workshops, and one-on-one coaching to ensure understanding of processes and procedures. Monitor and evaluate training effectiveness through assessments and feedback. Collaborate with management to identify areas for improvement and implement training solutions. Maintain up-to-date knowledge of industry trends and best practices in training and development. Preferred candidate profile Maximum of 4 years experience and atleast 1 year as a trainer, preferably in a similar environment. Strong communication and interpersonal skills. Ability to engage and motivate trainees. Proficient in using training tools and technologies. Job Location for Bangalore for our Leading Client. Interested candidates can contact prashanth hr @ 9360810536 .Kindly contact only Monday to Friday between 9..30a.m. to 6p.m. Do not call on Saturday and Sunday.

We are seeking a highly skilled and motivated Voice and Accent Trainer to join our dynamic team for an international voice process with a leading client in Bangalore. The ideal candidate will possess a strong background in voice training, accent modification, and communication skills development, with a focus on enhancing the effectiveness of our team members in delivering exceptional customer service. Key Responsibilities: Design and deliver comprehensive training programs focused on voice modulation, accent neutralization, and effective communication techniques tailored for an international audience. Conduct assessments to evaluate the current voice and accent proficiency of team members and identify areas for improvement. Provide one-on-one coaching and feedback to employees to enhance their speaking skills and confidence in a professional setting. Develop training materials, including manuals, exercises, and multimedia resources, to support the learning process. Stay updated on industry trends and best practices in voice training and communication to continuously improve training methodologies. Collaborate with team leaders and management to align training objectives with organizational goals and client requirements. Monitor and evaluate the effectiveness of training programs and make necessary adjustments based on feedback and performance metrics. Preferred candidate profile Bachelors degree in Communication, Linguistics, Education, or a related field. Proven experience as a Voice and Accent Trainer, preferably in an international voice process environment. Strong understanding of various accents and dialects, with the ability to teach and modify them effectively. Excellent verbal and written communication skills, with a clear and engaging speaking style. Ability to work collaboratively in a team-oriented environment and adapt to diverse learning styles. Certification in voice training or related fields is a plus. Minimum 2 years in US Voice process as a Trainer. Job Location: Bangalore ( For Our Leading client). Interested candidates can apply here or contact me prashanth hr @ 9360810536 from Monday to friday between 9.30a.m. to 5p.m. only. Kindly dont call on Saturday and Sunday.

Role: We are looking for a talented Full Stack Developer with strong skills in Java (Spring Boot) and Angular to join our development team. You will be responsible for designing, developing, and maintaining scalable web applications that deliver a seamless user experience. Responsibilities: Develop and maintain backend services using Java (Spring Boot or similar frameworks) Build responsive and dynamic front-end components using Angular Collaborate with cross-functional teams (designers, product managers, QA) to define and implement features Design RESTful APIs and integrate with third-party services Write unit and integration tests for robust software delivery Troubleshoot, debug, and optimize code for performance and scalability Participate in code reviews and maintain code quality standards Follow Agile/Scrum development methodologies Requirements: 2+ years of experience in Java backend development (Spring Boot/Microservice preferred) 2+ years of experience with Angular (Angular 8+ preferred)

Job Description People Management Head (HR) - Hyderabad Candidate Specification: 15+ years, MBA Must. Job Description: At least 5+ years as leading end to end HR function with people strength of 200 to 500. People orientation, performance and accountability driven traits, sharp communication. Should have end-2-end HR Operations and Core HR processes, preferably as process lead in the areas of Talent Acquisition, Talent Management and Review, Learning & Development. Employee Engagement and Communication, Statutory compliance, Compensation & Benefits, HR Policies, Employee Data management, Employee Engagement. Should have worked with ERP tools e.g. SAP HCM, PeopleSoft, SuccessFactors. Experience in Business Partner, HR Initiatives, Transformation. Skills Required RolePeople Management Head (HR Head) Industry TypeIT/ Computers - Software Functional AreaInfrastructure Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills TALENT MANAGEMENT REVIEW LEARNING & DEVELOPMENT. HR INITIATIVES TRANSFORMATION COMPENSATION & BENEFITS HR POLICIES EMPLOYEE DATA MANAGEMENT EMPLOYEE ENGAGEMENT SAP PEOPLESOFT SUCCESSFACTORS Other Information Job CodeGO/JC/21437/2025 Recruiter NameSheena Show more Show less

Job Description Minimum 6+ years of experience as an Executive assistant Job description: Ensure smooth transitions by coordinating with travel agencies, accommodation providers, and other relevant parties. Handle travel documentation and compliance requirements. Assist with administrative tasks such as calendar management, email correspondence, and document preparation. Schedule and organize meetings, including preparing agendas and taking minutes. Familiarity with GCC travel regulations and requirements. Skills Required RoleSenior Associate- Executive assistant Industry TypeIT/ Computers - Software Functional AreaITES/BPO/Customer Service Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills GCC EXECUTIVE ASSISTANT TRAVEL MANAGEMENT CALENDAR MANAGEMENT Other Information Job CodeGO/JC/21450/2025 Recruiter NameRdivya Show more Show less

Job Description We are looking for a Senior Data Engineer with strong hands-on experience in PySpark, AWS Cloud Services, and SQL. The ideal candidate should have a passion for working with large-scale data pipelines, modern cloud data architectures, and possess excellent problem-solving skills. Key Responsibilities: Design, develop, and optimize big data processing pipelines using PySpark. Build and maintain scalable data solutions on AWS (e.g., S3, Glue, Lambda, EMR, Redshift). Write efficient, complex SQL queries for data extraction, transformation, and reporting. Collaborate with data scientists, business analysts, and application teams to ensure seamless data flow. Implement best practices in data quality, security, and governance. Troubleshoot and resolve performance issues in Spark jobs and SQL queries. Document system architecture, data workflows, and operational procedures. Stay up to date with emerging technologies in data engineering and cloud. Technical Skills Required: Strong proficiency in PySpark (at least 3 years of hands-on development experience) Solid experience working on AWS services (such as S3, Glue, Lambda, EMR, Redshift, Athena) Advanced skills in SQL ? writing, optimizing, and troubleshooting queries Experience with version control tools like Git Knowledge of data modeling and schema design for structured and semi-structured data Familiarity with CI/CD pipelines and automation tools is a plus Qualifications: Bachelor?s or Master?s degree in Computer Science, Information Technology, or a related field. 8?12 years of total experience in data engineering or a related field. Minimum of 3 years of relevant experience in PySpark. Key Attributes: Strong analytical and problem-solving skills Ability to work independently and collaboratively across teams Excellent communication (written & verbal) and interpersonal skills Flexible and adaptable in a fast-paced environment Skills Required RoleSenior Data Engineer - PySpark + AWS + SQL Industry TypeIT/ Computers - Software Functional AreaIT-Software Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills PYSPARK AWS SQL Other Information Job CodeGO/JC/21438/2025 Recruiter NameSPriya Show more Show less

Job Description Team Leader / Assistant Manager ? Transition ? Chennai Candidate Expectations & Responsibilities : 5-9 Years Experience in transition program performance across defined Transition Methodology and Phases Conduct detailed Transition Planning in accordance with Go-Live commitments. Monitor and govern overall progress against the defined plan. Track and resolve issues, initiate corrective actions as appropriate to manage delays (if any). Establish and manage relationship with client?s business and project stakeholders. Manage expectations across key internal and external stakeholders of the project Ensure Transition deliverables in accordance to defined methodology with high level of quality, timeliness and within budget Manage and motivate the team for desired levels of performance and deliverable quality. Manage and resolve team conflicts , if any Identify, evaluate, and manage risks through the transition lifecycle to avoid impact to timelines. Report transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution Review and manage changes through the transition lifecycle Manage Transition tollgates as per schedule including effective handover to operations team. Document and share project learning?s for continuous improvements Flexibility to work in any shift as needed Skills Required RoleTeam Lead/Asst Manager - Transition Industry TypeITES/BPO/KPO Functional AreaBanking and Insurance Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills TRANSITIONS RFP SCM Other Information Job CodeGO/JC/21451/2025 Recruiter Namesaravanan P Show more Show less

Job Description Replenishment Buying Location: Chennai Candidate expectations: Candidate must have minimum 4 years of Experience in Report consolidation and Summary Generation Candidate must have experience Proficiency in Excel and Macro Creation (SQL & VB Scripts) Job Description: Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor: Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skills Required RoleTeam Lead/Asst Manager - Replenishment Buying Industry TypeIT/ Computers - Software Functional AreaITES/BPO/Customer Service Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills REPLENISHMENT BUYING ORDER MANAGEMENT Other Information Job CodeGO/JC/21452/2025 Recruiter Namesaravanan P Show more Show less

Job Description team Lead/Assistant Manager - Demand Planning Location: Chennai Candidate Expectations: Candidate should have 5+ years of experience in Demand Planning. Job Description: 5-9 Years work experience in Demand planners should have a solid understanding of the retail industry, including supply chain dynamics, demand forecasting principles, and inventory management concepts. Proficiency in using forecasting and data analysis tools. Familiar with tools like Power BI, Excel, and other software used for forecasting, inventory management, and data analysis. Knowledge of JDA and Microsoft cloud database systems is beneficial. Effective communication, share insights, and align strategies for accurate forecasting and inventory management. open to learning new tools, techniques, and approaches to enhance forecast accuracy and continuously improve inventory decision-making processes. Flexibility to work in any shift as needed Skills Required RoleDemand Planning Team Leads/Asst Manager Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills DEMAND PLANNING DEMAND PLANNER RETAIL INDUSTRY FORECASTING Other Information Job CodeGO/JC/21447/2025 Recruiter Namesaravanan P Show more Show less

Job Description Digital Production Support -Team / Assistant Manager Location: Chennai Candidates with minimum 4+year of experience into Digital Production Support 3-5 years of experience in content authoring, publishing and multisite management Create Workflows and monitor publishing on test and prod Created & Customized AEM Components using HTL and Sling Model. Basic understanding of SEO Experience in Adobe Experience Manager (AEM) including image and Videos (Digital Asset Management- DAM) Tools: AEM (Adobe Experience Manager), Figma, JIRA, Monday.com, Confluence, MS office, HTML-CSS5 Job Description: Content Authoring in Adobe Experience Manager, new page creation and modification of existing page, build and manage landing page content. Utilize experience fragments within AEM to create and maintain reusable content across various channels. Create/Customize automated testing scripts to enable QA automation based on requirements Perform status review meetings and reporting, risk and issue management. Utilize experience fragments within AEM to create and maintain reusable content across various channels. Work on Rich text editor Customization in touch UI and OSGI ( Open Source Gateway Initiative) Service Manage authoring, reviews and publishing content, including templated web pages and configuring web-ready assets and components Maintain project content documentation and ensure all content related documentation is accurate, up-to-date, and easily accessible Set up governance between customer insight team, marketing team and IT Analytics team to discuss areas of improvement and error fixes Understand client?s AEM architecture & enable deployment seamlessly in production. Propose process simplification. Should be flexible with rotational shifts Skills Required RoleDigital Production Support Team Leads/Asst Manager Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills DIGITAL PRODUCTION SUPPORT PRODUCTION SUPPORT DIGITAL Other Information Job CodeGO/JC/21448/2025 Recruiter NameDeepika V Show more Show less

Job Description Will be responsible for overseeing knowledge management for accounts Client Management is a critical focus area Team Management & Governance is an integral part of the core deliverables Should be comfortable with all shifts Will be responsible for managing training deliverables and governance for assigned projects in the US and other countries As an individual contributor, must be able to lead without authority. Maintain Training & account data for projects Ensure all team trackers are maintained accurately and are up-to-date Responsible and work closely with business for any escalations, RCAs and training support Domain & Behavioural training facilitation Comfortable dealing with rapidly-evolving work environment. Should have knowledge in Finanace Skills Required RoleSr Aassociate /Manager - BPO-L&D Industry TypeOutsourcing/Offshoring Functional AreaFinance and Accounts Required EducationB.Com,M.Com,M.B.A,C.A,ICWA Employment TypeFull Time, Permanent Key Skills L&D SOLUTIONING EXPERIENCE KNOWLEDGE OF TNI TNA L&D CONCEPTS/LIFECYCLE TRAINING FACILITATION RCA Other Information Job CodeGO/JC/21434/2025 Recruiter NameSangeetha Show more Show less

Job Description Java Developer - Chennai, Bangalore, Hyderabad, Gurgaon, Noida, Pune Candidate Specification Job Description : Technical Design & Implementation: Contribute to software design, development, and implementation to meet business and technical objectives, including code reviews and user documentation. Automation Framework Development: Build, maintain, and enhance automation frameworks using tools like Selenium, TestNG, and JMeter, while ensuring clean, efficient, and well-documented code CI/CD & Release Coordination: Drive release activities by managing CI/CD pipelines and coordinating with teams to ensure smooth and timely software deployments. Testing & Process Improvement: Design and execute comprehensive test plans (End-to-End, Load, and Performance), and contribute to continuous improvement of development processes and best practices. Required Experience & Skills: 5+ years in software automation or development, expertise in Java, J2EE, Spring, Hibernate, RESTful APIs, automation tools, SQL (preferably Oracle), and Agile/Scrum methodologies. Skills Required RoleA/SA - Java Developer Industry TypeIT/ Computers - Software Functional AreaIT-Software Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills JAVA AND J2EE INCLUDING SPRING HIBERNATE SERVLETS RESTFUL APIS / MICRO SERVICESJUNIT ORACLE Other Information Job CodeGO/JC/21436/2025 Recruiter NameSheena Show more Show less

Job Description Ax Consultant Educational Qualification:Any graduation Job Description: Must have hands on experience in Dynamics AX ,preferably at least one project in D365. Certification in D365 Finance is Preferable Must have experience of working in Implementations, migration and in support projects Must have knowledge in Implementation methodology of Sure Step and Agile Must have the ability to leverage his domain experience in AX implementations Ability to architect a solution and tie it back the key business needs Skills Required RoleAX Technical/Functional Experts Industry TypeIT/ Computers - Software Functional AreaIT-Software Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills AX TECHNICAL AX FUNCTIONAL AX - FINANCE FUNCTIONAL Other Information Job CodeGO/JC/21443/2025 Recruiter NameKathiravan Show more Show less