Job Description Overall responsibility and accountability of the services rendered by Hospitality team. Connect with customers to ensure seamless delivery during client visits. Responsible for budget and actual expenses and plan for yearly expenses. Handle escalations and resolve issues through appropriate corrective and preventive actions. Draft Policies and Procedure documents. Review GH and cab vendor audit reports regularly and ensure closure of findings. Analyze and review daily monthly and quarterly reports and work towards improvement. Skills Required RoleSenior Manager - Hospitality Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills HOSPITALITY MANAGEMENT Other Information Job CodeGO/JC/196/2025 Recruiter NameDivya R Show more Show less

Job Description Job Responsibilities Compile and analyze Quality information regarding the product Be able to write clear, informative reports that highlight the main findings Have the ability to discuss quality standards and how to accomplish them with other employees. Reviewing customer feedback and understanding customer demands and expectations of products and services Working with management teams to provide recommendations and solutions to quality issues On boarding and training new quality control team members Staying up to date with new quality control techniques and methods Investigating root causes of defects and recommending solutions for quality issues Six Sigma Black Belt, Agile certified-Scrum Master Skills Required RoleQuality Manager-Team Lead /AM -Mumbai/Kolkata Industry TypeITES/BPO/KPO Functional Area Required Education B Com Employment TypeFull Time, Permanent Key Skills AGILE CERTIFIED-SCRUM MASTER QUALITY CONTROL TECHNIQUES REVIEWING CUSTOMER FEEDBACK SIX SIGMA BALCK BELT Other Information Job CodeGO/JC/291/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job Description: Job Title - Zonal Business Head Job Overview - As the Zonal Business Head, you will spearhead sales operations within your designated region, driving growth strategies and ensuring market dominance. Your role will encompass acquiring, managing, and cultivating relationships with Category B and C real estate developers and brokers. Key Responsibilities - Strategic Oversight, Team Leadership, Relationship Management, Product Development, Industry Expertise Skills & Attributes - At least 6 to 8 years of B2B or corporate sales experience is mandatory Experience in real estate is advantageous but not mandatory. Demonstrated success in managing a minimum of ₹ 30 crore in monthly B2B sales. MBA in any discipline is required. MBA from a prestigious institution preferred. Skills Required RoleZonal Business Head - Mumbai/Pune Industry TypeReal Estate Functional AreaMarketing / Corporate Communication Required Education M.B.A Employment TypeFull Time, Permanent Key Skills COMMUNICATION CUSTOMER FOCUS NETWORKING ABILITY SALES Other Information Job CodeGO/JC/065/2025 Recruiter NameKamlesh Kumar Show more Show less

Job Description Job Title: AVP/VP-BPO Operations Location : Hyderabad Candidates with 15 to 20 yrs exp in logistics / Freight services / BPO domain Hands on experience in Setting Up BPO Operations from Scratch and scaling up. Successfully managed multi location operations set up - from Hiring, process transition and Migration, Training, service delivery etc. Team management Client and stake holder management at exec level. - C - suite Metrics management PnL accountability Workforce management exposure SOP – Understanding / Creating SOP and converting into org goals / team goals / individual goals Building BPO teams from ground 0 and scaling upto 400+ FTEs Target : Pure play BPO or other IT services 24x7 Shift teams to be managed US Markets exposure Network building TAT / SLA tracking and reporting exposure Skills Required RoleAVP/VP-BPO Operations-Hyderabad Industry TypeITES/BPO/KPO Functional Area Required Education M.B.A Employment TypeFull Time, Permanent Key Skills BPO Other Information Job CodeGO/JC/226/2025 Recruiter NameHemalatha Show more Show less

Job Description Leader to anchor HR as a Service offering. The below deliverables would apply for various component service models under the HR as a Service umbrella TA as a Service, L&D as a Service, EVP and OD as a Service, Compensation & Benefits structuring and Compliance Building process maps, frameworks and capability decks Building effort estimation and pricing models Anchoring solutions during pursuits and visits Program managing HR as a Service delivery for clients Skills Required RoleSenior Manager GCC Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills ADVISORY GCC Other Information Job CodeGO/JC/282/2025 Recruiter NameMaheshwari Balasubramanian Show more Show less

Job Description Extensive use and application of knowledge about Intelligent Process Automation (IPA) and its applicability in real world use cases Ensure process assessments leveraging knowledge about the different IPA solutions Work collaboratively with Business leads/managers, RPA, analytics and COE team to deliver transformation solutions. Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases Participate in exploring solutions for problems and process bottlenecks by using Six sigma, Lean and RCA Skills Required RoleSenior Manager - Digital Transformation Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills DIGITAL TRANSFORMATION RPA AUTOMATION Other Information Job CodeGO/JC/283/2025 Recruiter NameMaheshwari Balasubramanian Show more Show less

Job Description Job Title: Assistant Manager / Team Lead – RTA WFM – Bangalore Job Overview We are looking for a candidate with minimum 3 years of relevant experience for TL and 5 years of relevant experience for an Assistant Manager with RTA. Key Responsibilities Manages daily operation by assessing operational drivers (Staffing, Volume, AHT) and outcomes (SLA, ASA and ABAN%) and adjusts intraday schedule to meet service goals Monitors intraday, makes decisions, provides sound judgement, and consults with operation team for recommendations to improve real time performance includes calling for OT/Time off Role is offsite RTA monitoring Produce Real time reports - Hourly/ Daily/ Weekly, Exception management Preparing Dashboards in the CRM tools and should be well versed with skilling/Bulk skilling Produce daily, biweekly, and monthly reports to ensure adherence to planned activities Manage all offline activities, idle time / Report outage, Incident tracking, escalations & produce daily, biweekly, and monthly reports to ensure adherence to planned activities Assist with creating if metrics and targets to meet the SLA goals and highlight performance gaps on planned activities and goals. Performs analysis of data to surface trends and insights using analytical methods Drives changes on the need of the business, acts as a resource and POC during contingency events including weather events, system outages, etc Initiates, develops and implements improvements to workflows and processes and participate on special projects Skills Knowledge in WFM systems applicable for the account. Eg. Avaya CMS, NICE IEX, Cisco, Aspect eWFM, Verint is an advantage. Knowledge in CRM tools like Avaya, In-contact and should be well versed with individual/Bulk skilling. Excellent communication skills with ability to interact with external & internal stakeholders. Experienced in MS Office tools, especially Excel and PowerPoint, Knowledge in Macros is an added advantage. Problem solving, analytical & logical skills are critical and must have excellent English communication skills. Skills Required RoleAssistant Manager / Team Lead – RTA WFM – Bangalore Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Diploma, Graduation, Post graduation Employment TypeFull Time, Permanent Key Skills REAL TIME ANALYST WFM WORK FORCE MANAGEMENT Other Information Job CodeGO/JC/221/2025 Recruiter NameSubashini Show more Show less

Job Description Job Title: Lead/Assistant Manager/Manager - Credit Analyst Location: Bengaluru, Gurgaon, Mumbai, and Pune Candidate Specification& Job Responsibilities Candidate with 7+ years of overall experience. Strong experience with Credit Underwriting 4 to 8 years of relevant experience in Credit analysis for Corporate Banking, FIG, and Commercial Banking Strong in Credit Underwriting, Credit Risk Management and understanding of financial statement, Credit Review. Credit Risk Analysis / Underwriting is must; Quality Focused and has performed quality and data analytics function. Relevant experience within a financial institution (analysing corporate client's risk, insights and credit) Sound knowledge of financials, cash flow, leverage & liquidity analysis, credit quality, assigned value risk analysis. Knowledge of internal rating rationale, projections and credit recommendations Knowledge of any one Financial Spreading tools: Moody's Risk Analyst, FIS Optimist, Credit lens or allied spreading tools. Flexible to work in any shift as per client requirement Note: Initial 6 months for training at Bengaluru is Mandatory Skills Required RoleCredit Analyst– Lead/Assistant Manager/Manager – Bangalore/Mumbai/Pune/Gurugram Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education B Com Employment TypeFull Time, Permanent Key Skills CORPORATE LENDING CREDIT ANALYSIS CREDIT RISK CREDIT UNDERWRITING Other Information Job CodeGO/JC/287/2025 Recruiter NameHemalatha Show more Show less

Job Description Job Title: Passenger Support Service Domain Consultant - Mumbai Location: Mumbai Position : 10 Job Roles And Responsibilities 2+ years of experience in Passenger Support Service Domain Consultant. Team member will be responsible for addressing airport network and aircraft related DCS-Customer Management, Reservation & ticketing queries round the clock, 24/7 basis. You will be required to resolve or raise incidents with the system provider Amadeus and do the follow up till its closure. Candidate should be Flexible with Shift Timings. Skills Required RolePassenger Support Service -Associate/Senior Assoc - Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills PASSENGER BOARDING & CHECK-IN PASSENGER EXPERIENCE TERMINAL OPERATIONS Other Information Job CodeGO/JC/289/2025 Recruiter Namesaravanan P Show more Show less

Job Description Experienced with US residential Mortgage origination experience, loan processing, underwriting with strong exposures into US guidelines. Evaluating borrower’s financial risk by reviewing income, credit, assets, and property appraisal. Thorough working knowledge of Fannie Mae and Freddie Mac underwriting guidelines and automated underwriting tools. Financial acumen, including budgeting and resource management. Skills Required RoleManager - US Residential Mortgage - Bangalore Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Employment TypeFull Time, Permanent Key Skills US RESIDENTIAL MORTGAGE Other Information Job CodeGO/JC/296/2025 Recruiter NameDivya R Show more Show less

Job Description Job Title – React JS Developer Candidate Specification – 5+ years, Notice Period – Immediate to 30 days, Hybrid. Job Description Experience in in React.js, JavaScript , JSX. Experience with Redux, React Hooks, and React Router. Solid understanding of HTML5, CSS3, and Responsive Design. Hands on experience with REST APIs and JSON handling Familiarity with build tools: Webpack, Babel, NPM/Yarn. Proficient with Git version control. Experience with any UI framework like Bootstrap. Skills Required RoleReact JS Developer - Industry TypeIT/ Computers - Software Functional AreaIT-Software Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills CSS 3 HTML5 J AVASCRIPT REACT. JS REST API S Other Information Job CodeGO/JC/263/2025 Recruiter NameChristopher Show more Show less

Job Description Job Title: Senior associate/Team Lead-Supply Chain Management-Buyer Location: Mumbai Candidate expectations Candidate should have 4-7 years of experience Supply chain Management. Graduate in any stream with Commerce, supply Chain Management Domain experience Job Description Good understanding of PR to PO process and working experience in basic ERP for Supply Chain / Procurement. Running the RFQ process with non-contracted suppliers for optimal deliveries Creating PO in ERP system as per the requisition received. Effective communication, Strategic thinking and Client management, Quality &Detail focus, Integrity, and Ethics. Perform Stakeholder Management with technical organizations through daily interactions and addressing their concerns in a timely manner. Ensure optimum utilization of vessel budgets. You will be involved in key negotiations and Supplier Performance Management tasks. Demand forecasting and volume allocation basis annual spend data. Follow the 4R Principle –Right price, Right Place, Right Time and Right Quantity Involved in developing new supplier’s basis delivery experience at respective ports to expand our global coverage. Must have the sense of urgency to address all pressing matters with key stakeholders. Understands stakeholder management and can build rapport even in challenging situations. Customer focus and service mind set. Agile behaviour’s while handling numerous tasks within limited time frames in a structured manner with an eye for the detail level necessary. Preferred a broad knowledge on non-purchasing and logistics subjects, e.g., technical insight, vessel operations, customs rules, and regulations in the countries which our vessels trade. Excellent interpersonal and communication skills and the ability to work effectively with colleagues, suppliers, and customers. Analytical skills in evaluating supplier terms, comparing prices, and bench-marking data Ability to influence stakeholders and negotiate with suppliers. Ability to collaborate and work with global teams. Willing to work from office in US shift (5:00 PM IST to 3:00 AM IST permanent shift). Skills Required RoleSenior associate/Team Lead-Supply Chain Management-Buyer–Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education B Com Employment TypeFull Time, Permanent Key Skills COMPARING PRICES EVALUATE BENCH-MARKING DATA STRATEGIC THINKING AND CLIENT MANAGEMENT Other Information Job CodeGO/JC/256/2025 Recruiter NameSupraja Show more Show less

Job Description Handling process excellence, continuous process improvement. Identify the need for automation and need for improvements and preparation of BRD, RPA, and business cases. Black / Green belt certified in in Lean/Six Sigma methodology. Skills Required RoleManager - Digital Transformation Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required EducationB Com Employment TypeFull Time, Permanent Key Skills PROCESS EXCELLENCE Other Information Job CodeGO/JC/231/2025 Recruiter Name Show more Show less

Job Description Job Title: Lead - Cargo Business Development Job Location : Ahmedabad Candidates Specifications: Exp : 10- 15 yrs Job Description Must have 10+ years of experience in Business Development ( Cargo ) 10 years of BD Experience: Sales, Marketing / Business Development, Data Analysis preferably in the aviation sector Creating New products across territories as per the requirements of trade and launch them to maximize the business from the territories Maximizing the Cargo Volume and Revenue from the allocated geography by way of Transshipment, in line with Strategic Initiatives Skills Required RoleLead - Cargo Business Development Industry TypeAirlines Functional AreaTravel and Airlines Required Education Bachelor, FullTime MBA Employment TypeFull Time, Permanent Key Skills BUSINESS DEVELOPMENT EXCECUTIVE BUSINESS DEVELOPMENT EXECUTIVE BUSINESS DEVELOPMENT MANAGER BUSINESSDEVELOPMENT Other Information Job CodeGO/JC/303/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Job Title: - Senior Lead - Procurements and Contracts Candidate Specifications Candidate should have 15+ years of experience and must have done B.E/B.Tech graduation and MBA is preferred. Job Description Candidates should have end to end experience in Procurements and Contracts. Candidate should have good experience in strategic planning and supplier negotiations. Candidates should have good experience in strategic sourcing, cost modelling and Annual operating plan. Candidates should also have exposure in Stakeholder management and team handling skills. Candidate should have excellent in written and verbal communication skills. Candidates should have Experience of handling large value of Manpower / SLA base Contracts. Skills Required RoleSenior Lead - Procurements and Contracts Industry TypeAirlines, Aviations & Broadcasting Functional AreaTravel and Airlines Required Education B Tech, M.B.A Employment TypeFull Time, Permanent Key Skills PROCUREMENTS CONTRACTS Other Information Job CodeGO/JC/299/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Job Title – P2P - Senior Association /Team Lead – Chennai Candidate Expectations & Responsibilities 3-7 Years of experience in P2P Commerce and Accounts Major Strong understanding of P2P Proficiency in ERP Systems (Oracle, REIM, Oracle Fusion & RMS) Strong analytical skills and problem-solving skills Excellent communication skills and interpersonal skills Attention to detail and ability to work in a fast-paced environment Analytical mindset with problem solving capabilities Strong knowledge in handling Microsoft Excel functions & Google Sheet Lean six sigma process improvement experience Skills Required RoleP2P - Senior Association /Team Lead – Chennai Industry TypeBanking/ Financial Services, ITES/BPO/KPO Functional Area Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills INVOICEPROCESSING P 2 P PAYMENTS & RECONCILIATION Other Information Job CodeGO/JC/329/2025 Recruiter NameAckshaya Show more Show less

Job Description Be part of Telecom Services practice team – Practice Development & Solution Design. Analyze large telecom datasets to uncover trends, patterns, and business opportunities. Develop data models and dashboards for network optimization, customer insights, and revenue forecasting. Build data-driven algorithms to enhance customer personalization and engagement strategies. Utilize AI/ML algorithms for predictive analytics in fraud detection, churn reduction, and service personalization. Collaborate with different teams to align analytics with business objectives. Ensure data integrity and compliance with telecom regulations. Continuously explore new analytics methodologies to enhance decision-making Skills Required RoleSenior analyst analytics Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills ARTIFICIAL INTELLIGENCE DATA ANALYST MACHINE LEARNING SQL Other Information Job CodeGO/JC/313/2025 Recruiter NameRamya V Show more Show less

Job Description Job Title : Team Lead / Assistant Manager/Manager - Bangalore Job Description 5+ years of work experience of Portfolio Guidelines Coding/ Monitoring. 2+ years of project management Expert level skills trade compliance applications such as LZ Sentinel, Charles River, Aladdin (Compliance), SimCorp Dimension, Think Folio. Expertise of 1940 Act, UCITS Regulations or ERISA will be added advantage. Should be flexible in working EMEA Shift. Skills Required RolePortfolio Management SME Industry TypeBanking/ Financial Services Functional AreaITES/BPO/Customer Service Required Education B. COM Employment TypeFull Time, Permanent Key Skills PORTFOLIO MANAGEMENT Other Information Job CodeGO/JC/113/2025 Recruiter NameHemalatha Show more Show less

Job Description Role : US Commercial banking and Mortgage operations delivery leader 17+ years and largely being in key leadership position leading operations for US Commercial banking and US Mortgage operations combined team size of 300+ FTEs across locations and hands on proven expertise in scaling up operations driving operations with Transformation and digitization scope supporting presales team in RFXs responses advisory leader handling C-suite customers and senior stake holder management skills. Transitions and Transformation expert. Skills Required RoleAGM Commercial Banking and US Mortgage Industry TypeITES/BPO/KPO Functional Area Required EducationExecutive MBA Employment TypeFull Time, Permanent Key Skills BANKING OPERATIONS BANKING OPERATIONS BANKING TRANSFORMATION COMMERCIAL MORTGAGE MORTGAGE Other Information Job CodeGO/JC/302/2025 Recruiter NameHemalatha Show more Show less

Job Description Job title: Data QA Associate Mode of Work: Remote About The Role We are seeking a Data QA Associate to join our team to manage a large portion of the data cleaning and quality assurance processes for this product. As a Data QA Associate, you will be responsible for transforming the receipt data into accurate business expense insights. You will work with a top notch engineering team and data team from the U.S team and China team. You'll complete your work primarily using data in our proprietary software. This position offers the opportunity to meaningfully contribute to the growth of our company. Roles And Responsibility Perform accurate and efficient data extraction, labeling, and cleaning from English emails to ensure high-quality data. Monitor and analyze data trends for various merchants and vendors, including categorizing the email and identifying the trends. Maintain the stability of merchant and vendor data, investigating anomalies such as sudden drops or spikes in data volume. Collaborate with teams both in China and the U.S. to ensure data consistency and quality. Provide timely responses to analysts and clients' demands and inquiries. Ensure compliance with company data security and confidentiality policies. Required Skills 1 - 2 years of experience as a data or quality assurance analyst; Experience in data tagging, cleaning or Regex Experience in managing multiple processes in parallel Basic data analysis skills and familiarity with Excel, SQL, or Python are a plus. Exceptional attention to detail, problem-solving and critical thinking abilities Ability to work independently while coordinating with a remote team. Excellent written and verbal communication skills in English, with the ability to interact effectively with vendors and internal teams across time zones and cultures Skills Required RoleData QA Associate - Remote Industry TypeIT/ Computers - Software Functional Area Required EducationBACHELOR IN TECHNOLOGY Employment TypeFull Time, Permanent Key Skills DATA CLEANING DATA QUALITY DATA TAGGING QUALITY ASSURANCE Other Information Job CodeGO/JC/171/2025 Recruiter NameDevikala D Show more Show less