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Accenture in India
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GN - SONG - Service - Salesforce Platforms - Consultant

GN - SONG - Service - Salesforce Platforms - Consultant

Accenture in India

0 years

0 Lacs

mumbai metropolitan region

Posted:18 hours ago| Platform:

Apply

Skills Required

service salesforce management crm analysis design strategies marketing consulting support data presentation

Work Mode

On-site

Job Type

Full Time

Job Description

Salesforce Business Analyst/Functional Consultant – Consultant – S&C GN SONG

Management Level

: 09 - Consultant

Location

: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad,

Must have skills

: Salesforce CRM platform implementations, Business Analysis, Stakeholder Management

Good to have skills

: Pre-sales activities, Service experience design, Industry-specific knowledge

Experience

: Minimum 5+ yrs experience

Educational Qualification

: MBA from a tier 1 institute

Job Summary

As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and implementing strategies to enhance business performance using Salesforce CRM. You will work closely with clients to solve customer-facing challenges across sales, service, and marketing functions.

Roles & Responsibilities

Provide consulting support on Salesforce projects by conducting design sessions and gathering requirements.
Present working demos to stakeholders and support implementation tasks.
Apply industry knowledge to implement Salesforce solutions tailored to client needs.
Develop business cases and value propositions with data analysis and presentation preparation.
Collaborate with project teams for successful Salesforce delivery.
Engage in pre-sales activities including RFP responses, solution demonstrations, and cost estimations.
Contribute to initiatives by developing points of view, reusable assets, and analyzing market trends.

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