GMI Application Support Analyst

You should possess 3-5 years of experience in application development and support, particularly in AS400 applications, GMI, and GMI EOD batch processing. It is important to be proficient in writing SQL queries and have knowledge of the Future and Option industry as well as OTC (Interest and Credit Swaps) products. Excellent analytical, troubleshooting, problem-solving, documentation, and communication skills are essential in this role. A thorough understanding of ITIL concepts related to Incident and Problem Management is also required. As a GMI Support Analyst, your responsibilities will include providing production support for Future Options and OTC Clearing operations, addressing end users" day-to-day issues and inquiries, and performing weekend support activities. You will need to exercise judgment within defined practices and policies, use basic technical principles, and manage increasing complexity in a strict regulatory environment. Collaborating with AD teams and business partners to identify process improvement opportunities, driving continuous improvement of services and processes, and ensuring platform stability are key aspects of this role. Core competencies for this position include being a resourceful team player, working harmoniously with all team members, completing assignments on time, understanding client needs, and maintaining high-quality work even under tight deadlines. You should be able to multi-task, work diligently to meet deadlines, and demonstrate a can-do attitude. Good communication skills and a solution-driven approach are also important in this role. In addition to technical skills such as GMI, Unix, SQL, GMI Batch processing, and knowledge of ITIL concepts, the ideal candidate should have a B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech degree. Having a career focus and ambition consistent with the organization's direction, demonstrating innovation and creativity, maintaining a quality-oriented approach, and possessing high technical/professional knowledge are also essential qualities for this position. If you are interested in applying for this role, please send your resume to jobs@augustainfotech.com.,