49 Itil Concepts Jobs

Zycus is seeking a dynamic and customer-focused Technical Account Manager to join our Customer Success and Technical Account Management team. As the primary operational point of contact for customers, you will play a key role in driving customer adoption, satisfaction, support, and retention by providing expert support and guidance on our procurement software solutions. Your responsibilities will include: - Serve as the primary operational point of contact for customers, offering support and guidance throughout their journey for Zycus products - Provide ongoing support and assistance to customers, troubleshooting technical issues, resolving product-related inquiries, and addressing feedback ...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What You'll Build As Operations specialist you are responsible for: Drive the programs and initiatives to improve the KPI/SLA's Build action plans and make operational decisions on policies, tactics, a...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll build As Operations specialist you are responsible for: Drive the programs and initiatives to improve the KPI/SLA's Build action plans and make operational decisions on policies, tactics,...

System Engineer Missions L1 System Engineer Experience: 0- 4 yrs. Mandatory skills: IT support infrastructure knowledge, Windows / Unix o Tech/ Ops - Production support Profile Profile Required Candidates with good communication & analytical skills Practical knowledge on Windows/Unix/MSSQL/POSTGRE - L1 Job schedulers knowledge (Control-M/Autosys, UC4) Good knowledge in Monitoring infrastructure Good understanding of ITIL concepts in Operations (Incident, Change, Problem) Ability to handle Incident crisis calls Understanding of Event Management (Monitoring tools) in Infrastructure

Job Title: Desktop Engineering L3 Location: Bangalore Experience: 8-10 Years Knowledge and Skills required: Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by L2 teams covering group policies, builds, SCCM/Intune etc. Do a trend analysis of ticket trends and propose improvements Create, manage and approve knowledge articles Provide 1:1 support to Platinum and Gold users Good understanding and knowledge Windows Active directory and Azure AD Good communication Knowledgeable in ITIL concepts [Incident Management, Pr...

As an Application Support Engineer for Werum PAS-X MES, your role involves being an expert in PAS-X system administration and configuration, with a particular focus on versions 3.1.8, 3.2.1, and 3.30. You will need to have a good technical architecture experience in PAS-X, including understanding of application and web server, database architecture, interfaces, and server log analysis. Your key responsibilities will include: - Supporting MES integration with Level 2, Level 3, and Level 4 systems. - Creating SQL scripts and understanding DB schema for database expertise. - Troubleshooting PAS-X related technical issues such as scale integration and printer/scanner problems. - Performing IT co...

Role Overview: You are required to provide production support for Future Options and OTC Clearing operations, support end users with day-to-day issues and inquiries, and perform weekend support activities. You will be responsible for managing client impacting incidents, driving continuous improvement of services and processes, and collaborating with AD teams and business partners to identify process improvement opportunities. Additionally, you will ensure monitoring alerts and systems events are assessed, prioritized, and managed, participate in post-incident reviews for client impacting incidents, and contribute to the evaluation, implementation, and ongoing maintenance of monitoring tools....

Job Title: IT Analyst Location: Bangalore, India Experience: 1-3 years Job Description Johnson Controls is looking for a motivated IT Analyst with 1 to 3 years of experience to join our dynamic team in Bangalore. The ideal candidate will assist in the analysis, design, and implementation of IT solutions that meet business requirements. You will work closely with stakeholders to gather requirements, troubleshoot issues, and ensure the effective delivery of IT services. Key Responsibilities Assist in the analysis of user requirements and develop functional specifications for IT solutions. Participate in the design, testing, and implementation of IT systems and applications. Provide support for...

As a client success leader at LogiNext, your role will involve resolving technical issues across the SaaS product suite to ensure the best service and support for our clients. You will collaborate with various teams to maintain SLAs and provide effective solutions. **Responsibilities:** - Troubleshoot application and software issues to identify root causes - Adhere to defined SLAs to deliver top-notch services to clients - Offer minor enhancements, production support, and technical assistance to enterprise clients - Monitor production alerts and escalate any system anomalies - Maintain ticketing tool compliance and report metrics daily - Work with the engineering team to uphold scalable and ...

Role Overview: As a Cyber Security Engineer II at our company, you will be joining the Data Protection & AI Operations team based in Bangalore. Your primary focus will be on safeguarding critical business and customer data, protecting AI systems, and ensuring security compliance across cloud and SaaS environments. You will have the opportunity to work on cutting-edge data protection, DLP, and cloud security projects while collaborating with cross-functional teams to enhance our overall security posture. Key Responsibilities: - Administer Splunk Cloud Infrastructure - Manage Operations of AWS Key Management Services (KMS) for encryption key lifecycle management in AWS environments - Implement...

Essential Duties And Responsibilities Other duties may be assigned beyond the core functions listed below. Install and configure computer applications. Monitor and maintain computer networks. IT infrastructure support; inclusive of network devices, server room, server systems and company phone system maintenance support as well as day-to-day IT operations and administration support. Diagnose and troubleshoot all the PC hardware and software issues in accordance with corporate policies, standards and procedures. In charge of IT asset management including procurement and inventory management, perform PC hardware maintenance arrangement and reimaging activities Responsible for supporting user-e...

Responsibilities Troubleshoot application and software related issues and determine the root cause for the issues Work on defined SLAs to ensure that our client receives the best of the services Provide minor enhancements, production, and technical support to LogiNext's enterprise clients Monitor production alerts and escalate the issues for any anomalies in the system Ensure complete compliance of ticketing tool and report metrics on a daily basis Work with the existing engineering team to maintain highly scalable and secure products Manage and prioritize multiple work requirements to meet deadlines by working independently and leading a team Provide 247 technical support to all production ...

**Job Description:** As an Operations Service Specialist at AVP level in Pune, India, you will be part of the Private Bank Germany Service Operations team, providing 2nd Level Application Support for various business applications used in branches, by mobile sales, or via the internet. Your main responsibilities will include ensuring the stability of the applications through Incident Management and Problem Management processes, leveraging your in-depth application knowledge and understanding of the supported business processes. **Key Responsibilities:** - Monitor production systems for performance, availability, and anomalies - Collaborate with development teams for bug fixes and enhancements...

As an Infrastructure Manager in our organization, you will play a crucial role in Infrastructure Management, Disaster Recovery, and Capacity Management. Your responsibilities will include designing and implementing the IT infrastructure, ensuring data continuity, managing IT support, contributing to strategic planning, disaster recovery planning, capacity management, and optimizing IT costs. Key Responsibilities: - Design and implement the organization's IT infrastructure, covering hardware, software, networks, and systems. - Maintain and support the infrastructure to meet business needs effectively. - Ensure data continuity for disaster recovery purposes. - Manage IT support deliverables an...

Responsibilities Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Systems Administration Backup Infrastructure Management: Proficiently monitor backup processes to ensure successful completion and identify any i...

Role Overview: As an Advisor, Systems Engineering at Fiserv, you will be a key member of the Open Systems Programming team responsible for ensuring the smooth operation of various DNA Data Center products. Your role will involve installing, upgrading, configuring, monitoring, troubleshooting, and maintaining the security compliance of these products. Additionally, you will play a crucial role during Go Live/Merger events, provide on-call support, and collaborate with other teams. Key Responsibilities: - Install, upgrade, and configure DNA Connect, Notifi, tMagic, and MPI products for DNA Data Center clients. - Participate in Go Live/Merger events and assist with Programming team tasks. - Mon...

LogiNext is looking for a technically savvy and experienced client success leader to lead the engineering team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client's operations team, engineering team and other support team members to resolve the issues and to ensure the best possible service and support to our clients. You have deep expertise in supporting platforms catering to enterprise clients. You are an individual driven by SLAs and support metrics. ...

Position Overview Job Title: Service Operations Specialist - AS Location: Bangalore, India Role Description TDI Private Bank Global Production Stability - provides 2nd Level Application Support for business applications used in private bank. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. What We'll Offer You As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy. Gender neutral parent...

LogiNext is looking for a technically savvy and experienced Principal Software Engineer - Client Successto be part of the engineering team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client's operations team, engineering team and other support team members to resolve the issues and to ensure the best possible service and support to our clients. You have deep expertise in supporting platforms catering to enterprise clients. You are an individual driven b...

Role Overview: As the Director of IT Infrastructure at CorroHealth, your primary responsibility will be to oversee the implementation and operations of all technology infrastructures, including data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software. You will play a crucial role in ensuring the availability, integrity, and security of all IT systems. Key Responsibilities: - Partner with the CIO to develop and execute technology infrastructure strategy for the enterprise - Lead infrastructure planning, project management, and implementation to drive automation, cost savings, and service qua...

**This role would require you to work from our Bangalore office 3days in a week. The Opportunity We are seeking a proactive and technically skilled Cyber Security Engineer II to join our Data Protection & AI Operations team. In this role, the focus on safeguarding critical business and customer data, protecting AI systems, and maintaining security compliance across cloud and SaaS environments will be essential. Collaborative mindset to operate and enhance security controls, support incident response, and contribute to regulatory compliance efforts. This position offers the opportunity to work on cutting-edge data protection, DLP, and cloud security projects, while collaborating with cross-fu...

As Manager at Inspire Brands, you will be responsible for leading the design, development, and implementation of cloud architecture across various cloud, hybrid, and on-premise systems. Your role will involve collaborating with Information Technology and Business Units to ensure clear communication and understanding of project objectives for high availability of critical business systems. **Key Responsibilities:** - Oversee the development and monitoring of dashboards and alerts to detect problems related to applications, infrastructure, and potential security incidents on a daily basis. - Run the production environment by monitoring availability and ensuring system health. - Build software ...

Hybrid Work mode: 3days mandatory WFO The Opportunity We are seeking a proactive and technically skilled Cyber Security Engineer II to join our Data Protection & AI Operations team. In this role, the focus on safeguarding critical business and customer data, protecting AI systems, and maintaining security compliance across cloud and SaaS environments will be essential. Collaborative mindset to operate and enhance security controls, support incident response, and contribute to regulatory compliance efforts. This position offers the opportunity to work on cutting-edge data protection, DLP, and cloud security projects, while collaborating with cross-functional teams to strengthen FICO's overall...

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions ...

As a Program and Delivery Manager for Oracle ERP, your main role will be to drive revenue growth, profitability, and people development. You will be focused on ensuring customer satisfaction, fostering innovation, and achieving business KPIs. Your responsibilities will also include driving productivity improvement and overseeing the delivery of global projects. It is essential that you possess strong consulting skills and can influence senior management with data and insights. You will be in charge of project governance and reporting to support leadership decisions. Your tasks will involve creating consolidated program-level reporting, reviewing individual project statuses, tracking progress...