Global SAP Program Director and Head of SAP Platform

Key Responsibilities:

Phase 1: Implementation Leadership

• Own the global SAP S/4HANA program end-to-end: strategy, execution, issue resolution, and stakeholder alignment.
• Lead a cross-functional, cross-regional team of internal and external resources (including SI partners, integration partners, and business leads).
• Ensure successful design, testing, data migration, training, cutover, and hypercare for all program phases.
• Establish and chair program governance structures (Steering Committees, Design Authorities, etc.).
• Monitor and report program KPIs, risks, mitigations, and readiness metrics to senior leadership.
• Coordinate change management and communication in partnership with functional leaders and HR.

Phase 2: SAP Platform Ownership

• Transition into leading the SAP CoE post go-live.
• Build and lead a team of SAP functional, technical, and support resources to stabilize and evolve the platform.
• Define and drive the roadmap for enhancements, integrations, and new module rollouts.
• Ensure strong alignment with business process owners across Finance, Supply Chain, Manufacturing, Quality, and Commercial.
• Drive continuous improvement, user adoption, and value realization from the SAP investment.
• Collaborate with cybersecurity, infrastructure, and data teams to ensure compliance, performance, and data integrity.

Organizational Alignment:

• This position will

  report directly to the Global CIO

  and act as the

  single point of accountability

  for SAP globally.
• Will collaborate closely with the

  AVP of India IT

  and

  VP of U.S. IT

  for regional execution.
• Will manage internal SAP leads and partner teams to ensure delivery and post-go-live platform success.

Qualifications:

• 20+ years of experience in IT or ERP leadership, with 10+ years leading large-scale SAP programs.
• Proven track record delivering complex, multi-region ERP transformations (ideally in pharma, life sciences, or manufacturing).
• Must understand U.S. GAAP and Sarbanes-Oxley controls and compliance requirements.
• Prior leadership experience in a regulated industry (GxP). Familiarity with validated systems and CSV processes.
• Strong understanding of SAP S/4HANA core modules (FICO, MM, SD, PP, QM) and integration platforms (e.g., Boomi, CPI).
• Demonstrated ability to manage vendors, budgets, timelines, and executive stakeholders under pressure.
• Experience building and leading ERP teams, including functional analysts, architects, developers, and support staff.
• Exposure to enterprise data strategy, master data governance, and business transformation.
• Excellent communication, influence, and executive presentation skills.