Global Head of Fund Services Product Development

The Custody, Digital and Fund Services Product organisation is recruiting for a global Head of Fund Services Product Development to execute on the strategy for the business and lead the Fund Services product roadmap. State Street's product organisation is leading an exciting period of transformation for the business and requires experienced leaders in product development to engage across the organisation and ensure delivery against a multi-year complex program of change.

Function

As Head of Fund Services Product Development you will drive the change agenda across the Fund Services organisation. You will lead a diverse team of subject matter experts, program managers, and business analysts across multiple geographies. The role reports to the global Head of Custody, Digital and Fund Services Product.

Responsibilities

The Fund Services Product Development head will have responsibility for the following

• Working closely with the Fund Services Product Executives to set the strategy for the business and required investment including engagement in the annual State Street strategy review with senior executives
• Document product gaps and plans to close gaps assessing the impact on client satisfaction, competitive positioning and strategic objectives of State Street
• Own and lead the product development roadmap for the business
• Own the demand management process for the prioritisation of investment spend on an annual and 3 year rolling basis
• Partner closely with the Technology and Global Delivery organisations to lead change whilst assessing impact on the operating model and technology architecture
• Work across products to improve the client experience through iterative feature function improvement and be engaged with the sales and relationship management teams to resolve complex client development requirements as they occur
• Own the annual budget spend for the product and make assessments on ability to execute programs of work, securing sufficient time, resources and investment
• Establish robust stakeholder management processes and lead the governance process for the product development function including leadership of Executive Steering Committees
• Lead the data integration transition of business onto State Street's strategic data platform
• Establish a close working partnership the head of Custody, Data and Digital Product Development and develop joint staffing plans for the future organisation and staff deployment model for Product Development at State Street

Skills

• Deep subject matter expertise of the Fund Services family of products Fund Accounting, Administration, Transfer Agency, ETF Servicing, Tax and Fund reporting services
• Prior experience of successfully delivering change in a complex environment whilst managing competing environments
• Proven change agent with track record of delivery
• Data expert with experience in modern data management techniques
• Budget and finance skills
• Proven record of delivering projects using Agile and Waterfall techniques
• Track record of engagement with complex clients, solutioning operating models and translating requirements into feature function capability for State Street platforms
• Strong stakeholder management skills with an ability to navigate the organisation through the solution delivery cycle
• Track record of solving data integration challenges across complex and at scale product sets

Experience

• Seasoned SVP with 15+ years experience in Securities Services
• Worked in Product organisations in prior roles
• Operated at a global level
• Prior experience working in Operations and/or technology
• Consultative experience working with institutional investors
• Strong team leadership and management skills