Job
Description
As the Global GDS Meetings and Events Leader at EY, your primary responsibility will be to oversee all GDS M&E related spend and activities for all GDS locations worldwide. You will act as the key point of contact for various GDS-based stakeholders, manage program management, operational and reporting requirements, and collaborate with suppliers to monitor key performance indicators and implement operational efficiencies. Your role will involve independently promoting Meetings and Events policies, guidelines, and procedures while continuously enhancing operational processes for strategic improvement. Key Responsibilities: - Support key senior contacts/stakeholders across all GDS locations - Influence policy and standards for M&E spend, including group air, venue, ground transportation, meals, agencies, etc. - Lead M&E projects for GDS, driving process efficiency and optimization - Serve as the primary point of escalation for all Global GDS M&E related matters - Drive customer satisfaction ratings and champion customer issue escalation and resolution processes - Identify cost-saving opportunities and drive behavioral changes to improve GDS M&E processes - Collaborate with Global Team colleagues to harmonize processes worldwide - Manage and report key performance indicators (KPIs) for quarterly business reviews - Build strong relationships with key M&E partners/suppliers and identify cost-saving opportunities - Ensure EY businesses' compliance with the overall program, including BRIDGE, Independence, Finance, and Procurement - Network with industry peers, participate in industry events, and bring in knowledge and best practices to enhance the M&E program - Build a strong network across functional and service line business units to drive strategic improvements Qualification Required: - Fluent written and spoken English language skills - Degree in Business and/or Procurement would be highly regarded - Previous team management skills required - Minimum of more than 10 years of relevant industry and corporate experience managing travel/M&E programs - Proficiency in Microsoft Office Tools with competency in Excel and PowerPoint - Excellent interpersonal and communication skills - Experience working in a cross-cultural, service-focused environment (Note: No additional company details provided in the job description) As the Global GDS Meetings and Events Leader at EY, your primary responsibility will be to oversee all GDS M&E related spend and activities for all GDS locations worldwide. You will act as the key point of contact for various GDS-based stakeholders, manage program management, operational and reporting requirements, and collaborate with suppliers to monitor key performance indicators and implement operational efficiencies. Your role will involve independently promoting Meetings and Events policies, guidelines, and procedures while continuously enhancing operational processes for strategic improvement. Key Responsibilities: - Support key senior contacts/stakeholders across all GDS locations - Influence policy and standards for M&E spend, including group air, venue, ground transportation, meals, agencies, etc. - Lead M&E projects for GDS, driving process efficiency and optimization - Serve as the primary point of escalation for all Global GDS M&E related matters - Drive customer satisfaction ratings and champion customer issue escalation and resolution processes - Identify cost-saving opportunities and drive behavioral changes to improve GDS M&E processes - Collaborate with Global Team colleagues to harmonize processes worldwide - Manage and report key performance indicators (KPIs) for quarterly business reviews - Build strong relationships with key M&E partners/suppliers and identify cost-saving opportunities - Ensure EY businesses' compliance with the overall program, including BRIDGE, Independence, Finance, and Procurement - Network with industry peers, participate in industry events, and bring in knowledge and best practices to enhance the M&E program - Build a strong network across functional and service line business units to drive strategic improvements Qualification Required: - Fluent written and spoken English language skills - Degree in Business and/or Procurement would be highly regarded - Previous team management skills required - Minimum of more than 10 years of relevant industry and corporate experience managing travel/M&E programs - Proficiency in Microsoft Office Tools with competency in Excel and PowerPoint - Excellent interpersonal and communication skills - Experience working in a cross-cultural, service-focused environment (Note: No additional company details provided in the job description)
