Global Access Management Team Lead

Job Description

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. . It s why we re so driven to connect passion with purpose. Our team s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Job Overview The Global Access Management Team Lead is responsible for system access control and associated compliance across all Strada Global products/services (client and internal) The processing of account creation requests in line with the associated Standard Operating Procedure and contracted Service Level Agreement. Termination of accounts in line with the corporate Service Level Agreement Security of our corporate systems is maintained through a stringent password reset process Management of user accounts, following the associated Standard Operating Procedures Works independently on security, authorization and user administration related requests Oversees customer communications for Access related issues Responsible for identifying Access related security issues and escalating as required. Assist and perform access management related admin tasks (eg. reporting) Professional & Personal Requirements A successful team leader will provide the following professional background. Professional Background Bachelor of Science (BS) from an accredited college or university, or equivalent. Thorough knowledge of HR Processes, organizational structures and business functions Must possess excellent communications skills, written and verbal. Excellent problem-solving skills is a must ITIL Service Management training and/or certification is recommended. Security Training and/or certification or equivalent experience is required. Ability to think outside of the box for service improvements Attention to detail and accuracy and Deadline oriented Minimum 1 year of experience in Access Management environment within a large-scale global organization Proven ability to follow processes, as well as identifying process improvement opportunities Knowledge of SAP and particular SAP security/authorization (ADM940) is an advantage. Knowledge of Service-Now is an advantage Knowledge of MS Office applications Personal Background Team player in an international environment Graduate( Preferably from IT stream) Understand the support tools, techniques, and how technology is used to provide IT Services Ability to be thorough, and adjust to change Thinks out of the box, can work independent and pro active Pro-active and flexible with time Good English language skills, vocal and written People management skills, able to work in a team, with a team, as a lead