Inviting applications for the role of Assistant Vice President – Record to Report- GPO. About the Role In this role, GPO lead is responsible for directing and executing GPO roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc. In this role, you would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully. This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the GPO strategy would be with the lead role. Responsibilities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction Champion the implementation and adoption of standard Global Processes Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client Lead and be responsible for all trainings and knowledge transfer relating to the GPO Services Create Transformation Road Map and deliver projects aligned with client Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers Design, implement, test and complete all In-Scope CI Projects Engage and leverage lean six sigma practices and processes Support Operations to meet key transformation objectives of client and deliver required business value, productivity Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidents Manage client relationships and deliver transformation roadmap Lead large teams for transformation resources to deliver program Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value Must Have Qualifications Experience in Oracle Fusion, Tririga, Blackline, Service Now etc. or similar technology and technology deployments Experience in driving RPA program and deploying RPA across platforms Extensive experience in the Record to Report domain should have led transformation across all sub-processes like Manual Journals, Fixed Asset, Reconciliation etc. Experience in driving continuous improvement using Lean, Six Sigma Methodology Experience in managing client discussion and driving large transformation programs Experience in deploying AIML or Generative AI solution and driving analytics programs Project Management skills – Strong Influencing skills and clarity of thought on effective project management are required People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders Delivers oral and written communications that have clarity and impact Creates a team environment of accountability and commitment for reaching project goals Must be able to work in dynamic and tight deadlines to meet the project schedule Exposure to business metric improvement initiatives like close optimization Understanding of Defining SLA/KPI and linking it to business metrics Experienced Process improvement and Automation expert with domain exposure in F&A Preferred Skills Lean Six Sigma- GB / BB certification Exposure to AIML certification would be added advantage Tenured experience leading transformation Show more Show less

Inviting applications for the role of Assistant Vice President – Order To Cash- GPO. About the Role In this role, GPO lead is responsible for directing and executing GPO roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc. In this role, you would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully. This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the GPO strategy would be with the lead role. Responsibilities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction Champion the implementation and adoption of standard Global Processes Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client Lead and be responsible for all trainings and knowledge transfer relating to the GPO Services Create Transformation Road Map and deliver projects aligned with client Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers Design, implement, test and complete all In-Scope CI Projects Engage and leverage lean six sigma practices and processes Support Operations to meet key transformation objectives of client and deliver required business value, productivity Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidents Manage client relationships and deliver transformation roadmap Lead large teams for transformation resources to deliver program Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value Must Have Qualifications Experience in Oracle Fusion, Tririga, Blackline, Service Now etc. or similar technology and technology deployments Experience in driving RPA program and deploying RPA across platforms Extensive experience in the Order To Cash domain, should have led transformation across all sub-processes like Manual Journals, Fixed Asset, Reconciliation etc. Experience in driving continuous improvement using Lean, Six Sigma Methodology Experience in managing client discussion and driving large transformation programs Experience in deploying AIML or Generative AI solution and driving analytics programs Project Management skills – Strong Influencing skills and clarity of thought on effective project management are required People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders Delivers oral and written communications that have clarity and impact Creates a team environment of accountability and commitment for reaching project goals Must be able to work in dynamic and tight deadlines to meet the project schedule Exposure to business metric improvement initiatives like close optimization Understanding of Defining SLA/KPI and linking it to business metrics Experienced Process improvement and Automation expert with domain exposure in F&A Preferred Skills Lean Six Sigma- GB / BB certification Exposure to AIML certification would be added advantage Tenured experience leading transformation Show more Show less

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President - Claims Subject Mater Expert – P&C Insurance Industry In this role, you are required to have strong expertise in the P&C claims domain to develop solutions for Requests for Proposals (RFPs), provides functional support to create new capabilities and digital solutions, and support the team in claims transformation projects. While this position offers the flexibility to work from home, the candidate will need to be in the office or travel for client projects as necessary (~30% of the time). The role reports to the Global Claims Practice Leader. Responsibilities • Work with digital & AI team in building solutions – provides functional support • Support in responding to RFPs • Participate in client workshop / meetings related to solution discovery and presentation • Participate in transformation projects • Create sales collaterals, solution presentations • Support the sales team to generate innovative ideas in the consultative selling process Qualifications we seek in you! Minimum Qualifications / Skills • Extensive experience in P&C Claims function – operations, transformation/consulting, or solution • Deep P&C Claims domain expertise with an understanding of the end-to-end value chain. • Ability to work with sales, solutions team, Data, Tech and Ai team, and operations team to create value for our clients. • Strong verbal and written communication and presentation skills. • Sound knowledge of various digital technologies in the market and application to claims processes Preferred Qualifications/ Skills • Masters Degree Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Show more Show less

This is a Lead Solution Architect role responsible for building Managed Services and Digital solutions for Genpact's clients. The successful candidate will work collaboratively with sales and operations teams to present solutions and will partner with the bid management team on large and medium-sized deals. This role requires strong critical problem-solving skills and the ability to lead solution review sessions with senior leadership at Genpact and with clients. Responsibilities: Work with BD, GRM teams to understand potential opportunities and requirements and work with the operations and service line teams to convert the opportunities into solutions. Develop/contribute to solution building aspects such as – Genpact capabilities articulation, understanding client situation & challenges, articulating our solution win themes & value proposition, Target Operating model design, Potential Genpact value adds & commercial constructs. Participate and Lead solution discussions & workouts with Genpact functional teams – Operations, Practice & Service Lines, Analytics, IT, Pricing, HR, Training etc. through the deal lifecycle to develop robust solutions. Lead solution aspects related to client visits and oral presentations. Create and augment material to articulate Genpact capabilities, offerings and solutions. Coordinate with the Marketing team and respond to Analyst Surveys. Work with sales and operations teams to present solutions to clients . Collaborate with the bid management team on large and medium-sized deals. Demonstrate critical problem-solving skills and lead solution review sessions with Genpact senior leadership and clients. Minimum Qualifications / Skills: Must have experience working on creating Finance & Accounting/ F&A Solutions for Insurance clients Solid foundational knowledge of F&A domain within the segment of P&C, Life or Annuities. Hands-on experience in leading client engagements – Re-Engineering, Transitions, Diagnostics/Sol Id exposure preferred Experience in leading client interactions and project teams that are not reporting within. Must have good leadership and interpersonal skills – to lead and participate optimally in teams and ensure delivery of the output through the team. Interest and curiosity to explore developments in the market by engaging with internal teams and external specialists. Preferred Qualifications/ Skills: Experienced in handling Operations, setting up new engagements, ramp-ups. Experience in working across multiple geographies. Experience working on Guidewire/ ServiceNow/ Salesforce/ AWS/ Azure will be preferred. Cloud certification preferred. Show more Show less

Description - External Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President - Presales Solution Architect In this role, you'll be part of Genpact's transformation under Genpact Next, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified business challenges, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Be familiar with our products and offerings to effectively understand customer needs and pain points, align them with the most appropriate products we have available, and architect end-to-end software solutions to address the client’s requirements, taking into account the existing client technology landscape. Create a compelling story that effectively solves the identified issues faced by customers, using your technical knowledge together with our products and offerings knowledge. Deliver product demonstrations that showcase the functionality and value of our solutions, tailoring them to address specific customer pain points. Collaborate with cross-functional teams, including sales, product development, and customer success, to ensure seamless communication and alignment in addressing customer needs. Support our effort to respond to clients' Request for Proposals (RFPs) and Request for Information (RFIs) by leveraging your technical expertise and understanding of our products and offerings. Prepare comprehensive and compelling responses that address the specific requirements outlined in the RFPs/RFIs, showcasing how our solutions can meet the client's needs. Utilize your technical expertise and understanding of our products and solutions to estimate the effort required for implementing and delivering customized solutions to clients. Support the ongoing creation and maintenance of our offering materials by providing input and technical insights. Collaborate with the marketing and product teams to ensure that our sales collateral, presentations, and other materials accurately reflect the capabilities and value of our solutions. Continuously update and enhance these materials to align with evolving customer needs and industry trends. Provide feedback on product enhancements that align with customer needs, based on your insights and understanding of customer requirements. Stay updated on industry trends and advancements to continuously enhance your technical knowledge and expertise. Qualifications we seek in you! Minimum Qualifications Extensive experience working with ASP.NET, JQuery, SQL Server, and JavaScript. Experience in Microsoft Azure or the Microsoft Power Platform is a plus. Strong understanding of software development lifecycle methodologies, solution architecture, and design principles. Excellent communication, presentation, and storytelling skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders. Ability to work collaboratively in cross-functional teams, including sales, product management, and development teams. Strong problem-solving skills and the ability to think strategically to identify client needs and propose innovative solutions. Prior experience in a client-facing role, demonstrating exceptional client management and relationship-building skills. Willingness to travel as required for client meetings, conferences, and industry events. Preferred Qualifications/ Skills Experience with cloud technologies using Azure or AWS Experience working with BPM/Workflow tools (such as, ServiceNow, Appian, Nintex, IBM, etc.) is an advantage Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together Show more Show less

Hi Applicant, Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (F&A) A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities · Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it · Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities · Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts · Program manage Digital Twin deployment in prioritized accounts in the vertical · Identify digital use cases · Prioritize resource alignment to stabilize mega wins · De-risk operations through Risk Control and Best Practice framework · Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. · Hold self and organization accountable to deliver on Genpact client commitment. · Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: · Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations · The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion · Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously · Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments · Decisiveness and comfort in taking risks when working with ambiguity · Digitally savvy with high levels of consultative selling skills Qualifications we seek in you! Minimum qualifications: · Post Graduation from Top institutes · Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics · Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery · Global exposure with consistent track record for digital projects: Robotics, AI, automation · Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions · Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome · Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus · Proven track record of driving transformation in client operations Preferred Qualifications/Skills: • Digital deployment for large/ medium scale customers Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Show more Show less

Hi Applicant, Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (Sales & Commercials) LDT leader is responsible for leading the business transformation via technology, analytics, and Six Sigma principles for large-scale and global Sales & Commercials (which includes Inside Sales, channel sales/B2B, Go-to-market strategy, Digital Marketing & Campaign Management, Ad Operations) businesses, work closely with COO, cross-functional teams, and senior leadership at both Genpact and client organizations. He/she is accountable for identifying, coaching and develop talent in LDT (BBs and MBBs), charter agenda that is aimed at value creation for clients via technology infusion, productivity improvement, and business transformation. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities • Align with COO to create and deliver the transformation as well as continuous improvement (CI) agenda. • Partner with delivery teams to identify and deliver AI projects aimed at value creation and monetize them through value-share and/or revenue assurance mechanisms. • Partner with service line experts to build tangible solutions that are aimed at building long-term capability in Sales & Commercials ecosystem. • Thorough transformational & continuous improvement initiatives, deliver committed productivity, successfully incubation of new workflows, and improve quality of operations. • Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. • Hold self and organization accountable to deliver on Genpact client commitment. • Own agreed and prioritized transformation initiatives by collaborating with cross-functional teams – delivery, service line, digital, analytics, and global LDT leadership. Specific traits and success competencies for this role include: • Growth and results focused techno-functional leader with strong experience in digital transformation, and process excellence in established organizations. • The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion. • Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously. • Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments • Decisiveness and comfort in taking risks when working with ambiguity. • Digitally savvy with high levels of consultative selling skills. Qualifications we seek in you! Minimum qualifications: • Post Graduation from any of top institutes. • Relevant work experience in Sales & Commercials domain. • Previous senior leadership experience in digital transformation, analytics, solution design, process excellence, or process consulting. • Global exposure with consistent track record in delivery strategic projects projects: AI/Gen AI, Automation, and data analytics. • Excellent communication and influencing skills. Communicate to senior leaders in effectively to drive resolution & decisions. • Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted business outcome. • Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6-Sigma methodologies with quantifiable efficiency and quality improvements. Preferred Qualifications/Skills: • Proven track record of driving transformation in large-scale global operations. • Proven track record of driving value for customers through digital transformation in Sales & Commercials domain. Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Show more Show less

Inviting applications for the role of Assistant Vice President - Lean Digital Transformation (Customer Service) LDT leader is responsible for leading the business transformation via technology, analytics, and Six Sigma principles for large-scale and global Customer Service (which includes customer support, hardware support, support ops) businesses; work closely with operations leadership, cross-functional teams, and senior leadership at both Genpact and client organizations. He/she is accountable for identifying, coaching and developing talent in LDT (BBs), charter agenda that is aimed at value creation for clients via technology infusion, productivity improvement, and business transformation. A Transformation lead ensures smooth delivery of functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities · Align with Operations Leadership to create and deliver the transformation as well as continuous improvement (CI) agenda. · Partner with delivery teams to identify and deliver AI projects aimed at value creation and monetize them through value-share and/or revenue assurance mechanisms. · Partner with service line experts to build tangible solutions that are aimed at building long-term capability in Customer Service ecosystem. · Thorough transformational & continuous improvement initiatives, deliver committed productivity, successfully incubation of new workflows, and improve quality of operations. · Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. · Hold self and organization accountable to deliver on Genpact client commitment. · Own agreed and prioritized transformation initiatives by collaborating with cross-functional teams – delivery, service line, digital, analytics, and global LDT leadership. Specific traits and success competencies for this role include: · Growth and results focused on techno-functional leader with strong experience in digital transformation, and process excellence in established organizations. · Intellectual agility and curiosity are needed to bring incisive perspectives and innovative approaches to a discussion. · Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously. · Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments · Decisiveness and comfort in taking risks when working with ambiguity. · Digitally savvy with high levels of consultative selling skills. Qualifications we seek in you! Minimum Qualifications / Skills · Post Graduation from any of top institutes. · Relevant process excellence and digital transformation experience in Customer Service domain. · Previous MBB experience in digital transformation, analytics, solution design, process excellence, or process consulting. · Global exposure with consistent track record in delivery strategic projects- AI/Gen AI, Automation, and data analytics. · Excellent communication and influencing skills. Communicate with senior leaders effectively to drive resolution & decisions. · Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted business outcome. · Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6-Sigma methodologies with quantifiable efficiency and quality improvements. Preferred Qualifications/ Skills · Proven track record of driving transformation in large-scale global operations. · Proven track record of driving value for customers through digital transformation in Trust & Safety domain. Show more Show less

Ready to shape the future of work? At Genpact, we don't just adapt to change wedrive it. AI and digital innovation are redefining industries and were leadingthe charge. Genpact’s AI Gigafactory, our industry-first accelerator, is anexample of how were scaling advanced technology solutions to help globalenterprises work smarter, grow faster, and transform at scale. From large-scalemodels to agentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today Inviting applications for the role of Customer Service Consultant – Process Devloper – Gurgaon Responsibilities • Answering phone calls in the languages mentioned, with a nice, controlled voice, on a priority established by the team leader. • Being able to communicate effectively both verbally and in writing. • Able to sense other people’s emotions and provide the answer or support based on their needs. • Have a high-level tolerance without losing temper or being irritated by the day-to-day situation. • Easy adjust to changing scenarios regarding ways of working. • Going beyond simply hearing the words that the other person speaks. Trying to focus on the needs and provide the right solution. • Receiving and placing customer orders for the in-scope products/services (leasing, credit, bank accounts); Qualifications Minimum qualifications • Very good knowledge of English (B2). • Bachelor’s degree. • Good MS Office knowledge. • Analytical thinking and self-starter. Preferred qualifications • Relevant experience in international phone customer service. • High motivation and ability to learn. • Ability to work under time pressure. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makersat Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer andconsiders applicants for all positions without regard to race, color, religionor belief, sex, age, national origin, citizenship status, marital status,military/veteran status, genetic information, sexual orientation, genderidentity, physical or mental disability or any other characteristic protectedby applicable laws. Genpact is committed to creating a dynamic work environmentthat values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager, Tech Solution - Agentic AI! In this role, you%27ll be part of Genpact%27s transformation under GenpactNext , as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. About the role: We are seeking a Technology Solution Architect with expertise in AI-driven finance process automation to help shape and deliver compelling solutions to our clients. This role will be instrumental in designing and presenting agentic AI-based solutions that integrate with complex finance ecosystems (SAP, Oracle, web portals, middleware) using a cutting-edge cloud-based tech stack (Azure). You will collaborate with Sales, Product Management, and Engineering to design solution architectures to deploy and integrate Genpact products / platforms. Responsibilities Solution Architecture & Design: Develop scalable, multi-agent AI-based solutions leveraging cloud services and middleware for seamless integration with financial systems. Data Architecture and Integrations: Knowledge of data security, compliance, and AI governance frameworks. Stakeholder Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure feasibility and scalability of proposed solutions. And partner with Sales teams to understand client pain points and translate them into tailored solutions. RFP/RFI Response: Lead the technical aspects of proposals, including architecture diagrams, solution narratives, and cost estimations. Qualifications we seek in you! Minimum Qualifications Educational Background: Bachelor&rsquos or master&rsquos degree in computer science, Information Technology, Engineering, or a related field. experience in technology solutioning / delivery roles, with e x p e r i e n c e i n Presales/Architecture roles. Understanding of finance processes and experience integrating with ERP systems like SAP, Oracle Financials, and other enterprise platforms . Architecture understanding of multi-agent AI and middleware-based integrations. Ability to translate complex technical concepts into business value propositions. Experience designing different types of cloud-Hosting platform architectures. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Customer Service Consultant - Process Devloper - India - Gurgaon Responsibilities . Answering phone calls in the languages mentioned, with a nice, controlled voice, on a priority established by the team leader. . Being able to communicate effectively both verbally and in writing. . Able to sense other people&rsquos emotions and provide the answer or support based on their needs. . Have a high-level tolerance without losing temper or being irritated by the day-to-day situation. . Easy adjust to changing scenarios regarding ways of working. . Going beyond simply hearing the words that the other person speaks. Trying to focus on the needs and provide the right solution. . Receiving and placing customer orders for the in-scope products/services (leasing, credit, bank accounts) . Customer service through electronic channels. . Projecting a positive image of the company and brand. . Implementing changes using your creativity and focus on process improvement. . Correct and complete documentation of all customer interactions. Having a good &lsquoknow-how of the entire process. . Using time effectively and prioritize the daily tasks accordingly. . Sharing with all team members any relevant knowledge obtained through customer interactions. . Attending training sessions. . Arranging working schedules with colleagues flexibly, according to business needs. . Successfully completing the training plan and passing the process knowledge test (PKT) on a regular basis. . Providing assistance to new colleagues whenever possible. . Inform the process trainers and the management team whenever the information in an SOP is identified as out-of-date. . Able to use tools such excel, word, PowerPoint - as per the business and process requirements. Qualifications Minimum qualifications . Very good knowledge of English (B2). . Bachelor&rsquos degree. . Good MS Office knowledge. . Analytical thinking and self-starter. Preferred qualifications . Relevant experience in international phone customer service. . High motivation and ability to learn. . Ability to work under time pressure. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant - Oracle SCM Functional In this role, you will be responsible for project management activities for a SCM project which requires knowledge and understanding of the WMS and Finance modules. Moreover, awareness of the integrations and coordination with multiple teams is expected. Responsibilities Partner with our customers to understand strategies, challenges, and goals Exudes strong executive presence, demonstrates a polished demeanor and superior communication skills to effectively manage pre-sales, project execution in complex environment uses excellent facilitation, negotiation, influencing, and consensus building skills to drive diverse teams Demonstrates extensive knowledge and deep expertise in designing solution for an industry (Financial, Healthcare, Retail, Manufacturing, Insurance. etc.) End to End management and co-ordination of the project and responsible for the successful completion of the project Coordination with external providers Understanding of Workday integration execution/ launch parameters Workday integrations development experience Project management experience for ERP projects. Qualifications we seek in you! Minimum Qualifications BE/MBA/ M.Tech Should have great experience in managing Implementation Projects in Financials, Procurement. ERP Project management experience for full SDLC lifecycle Preferred Qualifications/ Skills Experience in coordination with multiple stakeholders for ERP projects Good Knowledge on Oracle EBS Modules - Finance / PA / SCM . Good knowledge on Financials. Good knowledge on Procurement. Good understanding of business processes . Experience in ERP Implementations, Support, Enhancements and Upgrade projects. Experience across the ERP Implementation lifecycle. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for Lead Consultant_ Oracle EBS SCM cum BSA Detailed Job Description Extensi v e experience with Oracle R12.2.9 SCM modules: Purchasing , Inventory, Order Management , Advance Pricing, AME Responsibilities Analyze business processes and identify opportunities for improvement with Oracle R12.2.9 SCM solutions. Implement and configure Oracle SCM modules to meet business requirements. Provide support and maintenance for Oracle SCM applications. Conduct testing and validation to ensure systems meet performance expectations. Develop and deliver training sessions for users and stakeholders. Work collaboratively with cross-functional teams to ensure seamless integration across departments. Create detailed documentation of configurations, processes, and user guides. Perform regular audits and assessments of the Oracle SCM environments. Preparing SQL Queries for Oracle Support Knowledge on TOAD Preparing Business Requirement, AS-IS, To-BE Functional Design document, Setup documents, Integration and System test scripts Minimum Qualifications- Experience with Oracle R12.2.9 SCM modules: Purchasing , Inventory, Order Management , Advance Pricing, AME Skills: Oracle R12.2.9 SCM modules: Purchasing , Inventory, Order Management , Advance Pricing, AME Stakeholder Management Business Process Analysis System Integration Problem solve and offer ideas to address client issues Training and Documentation Conducting SIT,UAT and Trainings. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President - Operations (F&A) In this role, you will be responsible for leading the accounts, requiring excellent knowledge on ERP Applications, workflow tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop, manage and sustain effective working relationships in the organization and actively collaborate closely with the Client. Vertical lead for any one or more of the OTC processes (billing, collections or cash applications) and be responsible for day-to-day operational delivery, people and process management along with Client expectation management. Responsibilities . Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve/ exceed retention targets. . Handle the delivery of outsourced services F&A (OTC, RTR & S2P - sub process) to ensure customer centricity, customer happiness and increased revenue through client up-sell. . Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings. . Sound domain knowledge in all F&A aspects such as billing, collections, cash applications and dispute management with the ability to draw linkages across all sub processes. . Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda. . Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc. . Pro-active, ability to trouble shoot, work through organizational change scenarios. . Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs. Develop and implement improvement plans to close performance gaps. . Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Qualifications we seek in you! Minimum Qualifications / Skills . Should be able to leading entire portfolio with strong P&L knowledge . Should be into leadership role, with strong client handling . Excellent and strong communication skills - verbal and written. . A hands-on leader, unafraid to learn from the ground up and delve into the core of processes to drive effective results, while carrying the team . Willing to work in US shifts and work 100% of the time from the office. . Prior domain experience in the services industry in leading large teams in OTC domains specific to the print/ media industry across advertising (newspaper, print, online), Commercial print, Single copy, subscriber and circulation platforms. . Working knowhow, knowledge and awareness of all ERP applications in this industry such as - Adpoint, Shoom, ECS, Adbase, SCAP, Infor, Lawson, Genesys, Salesforce and/ or others. . Intellectual agility and analytical outlook . Prior Order to Cash Operations experience in the Industry with driving transformations/ projects experience/ engagement in robotic implementation experience will be preferred. Preferred Qualifications/ Skills . Own client service delivery and engagement for the OTC /RTR/AP process or sub process aligned to . Lead the way in implementing new technologies in operations and display a strong executive presence. . Embrace the opportunity to lead and inspire, contributing to the continued growth and success by building collaborative teams that align and work to achieve Genpact and Client goals. Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Inviting applications for the role of Assistant Vice President - Operations (F&A) In this role, you will be responsible for leading the accounts, requiring excellent knowledge on ERP Applications, workflow tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop, manage and sustain effective working relationships in the organization and actively collaborate closely with the Client. Vertical lead for any one or more of the OTC processes (billing, collections or cash applications) and be responsible for day-to-day operational delivery, people and process management along with Client expectation management. Responsibilities . Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve/ exceed retention targets. . Handle the delivery of outsourced services F&A (OTC, RTR & S2P - sub process) to ensure customer centricity, customer happiness and increased revenue through client up-sell. . Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings. . Sound domain knowledge in all F&A aspects such as billing, collections, cash applications and dispute management with the ability to draw linkages across all sub processes. . Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda. . Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc. . Pro-active, ability to trouble shoot, work through organizational change scenarios. . Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs. Develop and implement improvement plans to close performance gaps. . Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Qualifications we seek in you! Minimum Qualifications / Skills . Should be able to leading entire portfolio with strong P&L knowledge . Should be into leadership role, with strong client handling . Excellent and strong communication skills - verbal and written. . A hands-on leader, unafraid to learn from the ground up and delve into the core of processes to drive effective results, while carrying the team . Willing to work in US shifts and work 100% of the time from the office. . Prior domain experience in the services industry in leading large teams in OTC domains specific to the print/ media industry across advertising (newspaper, print, online), Commercial print, Single copy, subscriber and circulation platforms. . Working knowhow, knowledge and awareness of all ERP applications in this industry such as - Adpoint, Shoom, ECS, Adbase, SCAP, Infor, Lawson, Genesys, Salesforce and/ or others. . Intellectual agility and analytical outlook . Prior Order to Cash Operations experience in the Industry with driving transformations/ projects experience/ engagement in robotic implementation experience will be preferred. Preferred Qualifications/ Skills . Own client service delivery and engagement for the OTC /RTR/AP process or sub process aligned to . Lead the way in implementing new technologies in operations and display a strong executive presence. . Embrace the opportunity to lead and inspire, contributing to the continued growth and success by building collaborative teams that align and work to achieve Genpact and Client goals. . . . . .

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Underwriting Support Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities . Transaction processing for Underwriting Support Teams . Exposure to London Market i.e. Company (ILU & Lirma) and Lloyd%27s market is a must . Responsible to comprehend, good customer service attitude to clearly articulate the resolution . Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis . Knowledge of Insurance Contract of UK (Slip), it%27s sections and details such as written line, Sign Line etc . Exposure to Specialty lines is a must i.e energy, Marine Hull, GA, K&R, Terrorism, Financial & Professional etc Qualifications we seek in you Minimum Qualifications . Graduate (in any discipline) . Freshers are eligible . Should have wing to wing knowledge of the Underwriting lifecycle . Demonstrate and cultivate customer focus, collaboration, accountability, initiative and innovation . Proficient in English language- both written and oral Preferred Skill Set . Insurance domain awareness . Good knowledge of MS Office . Higher certifications preferred- LM1 & LM2 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Assistant Vice President, P2P We are looking for someone with extensive knowledge and understanding of the entire Source to Pay process management and improvement in a fairly high-pressure business environment You should have managed large sized Source to Pay Teams (Team of at least 60+) for a meaningful period and possess excellent domain & hands on expertise in Purchase to Pay (Master Data, Invoice Processing, Helpdesk, T&E) with experience in Leading transition from Global Markets Responsibilities . Establish deep relationship with key client stakeholders and understand and address customer pain points and vision . Work closely with other Accounts Departments to understand business transactions and ensure they are processed and accounted for appropriately and accurately . Ensure process governance including reporting and analysis to key stakeholders - communicate on a regular basis to discuss operational issues, key metrics, CTQ&rsquos (internally &/or externally) . Partner with customer and transformation leader in defining and driving the PTP transformation agenda . Bring in the latest best practices . Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt accurately and efficiently . Evaluate and recommend improvements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models . Provide day to day management of the cross functional team in assigning and monitoring deliverables, and motivating and leading the teams to improve performance and work product . Develop the team through effective performance management and monthly appraisals Qualifications we seek in you! Minimum qualifications . Graduate/Post Graduate in Commerce or MBA with experience in the P2P domain . Ability to foresee risks, be proactive and predictive while developing risk mitigation plans . Possess excellent skills in stake holder Mgmt . Knowledge of Digital Tools & ERP&rsquos (Coupa, Service Now, Concur) Preferred qualifications . Good financial analytical skills and problem solving skills . Ability to read and interpret AP reports, financial statements and other financial or accounting related information . Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc . Exposure in driving Transformation Project in the area of O2C . Experience in leading transition from Global market . Knowledge of RFP, RFI & Solution support Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant_Oracle Fusion Finance Functional The Senior Oracle Functional Consultant - Finance Applications will serve as the strategic interface to the business for the purpose of implementation, configuring, solution design, and support through functional analysis, Oracle cloud configuration, and creating extensions when core configurations would not work. Work with application analysts from other verticals and consultants for EBA implementation projects throughout the project lifecycle. This position is responsible for functional requirements definition, configuration, solution design, implementation and maintenance of Finance applications. The Senior Oracle Functional Consultant Finance will work with various IT groups and business users in defining, prioritizing and executing application projects and enhancements. Additionally, the position will be playing a critical role of ensuring that Developers have adequate clarification and support on all business and functional requirements / specifications related to applications. Responsibilities . Manage business analysis processes mapping including requirements gathering methodologies, documentation, and scope definition with non-technical business user constituencies. . Communicate the vision for the system by documenting, analyzing, and prioritizing business requirements from business objectives, documenting those requirements and refining them into technical action items. . Engage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutions. . Engage business users to support all necessary clarification for the Project Team, Development Team and Production Support Team to design and implement an effective solution. . Verification of feasibility of Business User&rsquos request functionality and business rules based on existing technical systems and data structures . Ability to create and present key requirements artifacts without direct supervision o Scope Documents o Use Cases, Functional designs and document configurations o Detailed Specification of Key Business Rules o Activity Diagrams o Business Process Mapping Diagrams and Documentation o Application Gap analysis . Expert understanding and ability to query and analyze applications data schema. . Provide business and technical leadership and work with the IT Project Team to ensure that projects progress against expected timelines and alert project team to risks and issues related to IT solutions. . Complete assigned projects in a timely and cost-effective manner and coordinate the tasks of internal and external resources where necessary to achieve required results. . Ensures the security of Driscoll&rsquos confidential and proprietary information and materials . May lead technical/functional teams or projects. . Establish working relationships with others outside area of expertise. . Solve complex problems take a broad perspective to identify innovation solutions and develop new concepts, methods and techniques. Qualifications we seek in you! Minimum Qualifications / Skills 1. Bachelor&rsquos degree in Information and Communication Technology or similar 2. Good years of working environment as an Oracle Fusion Finance Functional Consultant Preferred Qualifications/ Skills 1) Expert level knowledge of Oracle ERP Application functionality 2) Expert level knowledge on Oracle Cloud GL, AP, AR, FA & Cash Management. 3) Strong knowledge on Supply Chain processes & Testing methodologies 4) Experience needed in testing of Oracle Fusion during SIT, UAT & Regression Testing. 5) English required at an advanced proficiency level. 6) Has gone through 1-2 full lifecycle implementations for Oracle Cloud Finance. 7) Combines strong business acumen/experience and deep IT knowledge. 8) Has shown record of strategic project planning and client management. 9) Worked with a broad range of diverse customers and stakeholders Ability to effectively manage multiple, competing, high-priority projects with varying deadlines. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Developer - S ource to Pay Operations - PO Activities In this role, the shortlisted candidate will be responsible to manage the entire value chain related to Purchase Order Management, Reporting, AP Issue Resolution & Fulfillment. Responsibilities Issue Purchase Orders based on the demands or Purchase Requisitions received from the requestors. Drive Order Acknowledgement & Order Fulfillment as per the Need Date or the Promise Date by closely working with the supplier, logistics and the fulfillment teams of the business. Basis the urgency of any requirement, the candidate will have to pull-in or push-out orders and update the ERP for any change in supplier Promise Dates. Adherence to the KPI&rsquos and business SLA&rsquos is mandatory. Responsible for helping suppliers resolve any outstanding invoices which have not been paid. Work closely with the suppliers and other business functions like Warehouse, Sourcing, Quality, Finance etc . to resolve any Material Discrepancy and work efficiently to drive fulfillment to avoid any delays in shipping. Responsible for preparing and reporting out their own KPI&rsquos and SLA&rsquos Qualifications we seek in you: Minimum qualifications Should have a minimum year of procurement experience especially in the Manufacturing Sector Should possess a strong personality and have an analytical bent of mind Should possess good interpersonal skills and must be a team player Basic understanding of Sourcing & Procurement processes in Manufacturing industry. Experience on handling procurement of direct and Indirect materials is preferred Should have basic experience in MS-Office applications like Excel, Word, Power point, Outlook etc. Preferred qualifications Preferable to have a fair knowledge of industrial commodities Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President- Accounts Payable This role will work closely with senior leaders across the business to establish a leadership development strategy and deliver &lsquooutstanding learning experiences for leaders globally. The role involves leading a large team covering Accounts payable, Travel & Expense, Reconciliation and Payments, Helpdesk, etc. and ensure consistent service delivery and improvements over time. If you are an accounting graduate with relevant accounting experience and a sound knowledge of end-to-end accounts payable process. Have you handled a team size of 100 people - then this role is for you. In this role, you shall be leading AP Operations team and collaborate with client GPO&rsquos & Genpact internal teams such as Practice / Digital transformation / Technology teams to drive Operational excellence and transformation. Also work on strict deadlines, in a fairly high-pressure business environment, manage escalations and initiate CAPA to guide various AP processes towards operational excellence. Responsibilities . As a Service Tower leader, you will be responsible for the Account Payables operations team in multiple delivery centers across the globe . Should have hands-on experience across the AP Value chain sub-processes with in-depth knowledge and should be able to articulate process challenges & remediation thereon . The incumbent should have deep insights into Digital & Technological trends which can support and enhance delivery excellence . Work in a complex stakeholder environment, with various customer touchpoints, across geographies and drive outcomes like Paid On-Time, Net Promoter Score, etc. . Work with teams to make sure all month-end activities are completed within the agreed time and with high quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable . Manage internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs - Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence. . Review & be on top of the team&rsquos day to day activities, including but not limited to invoicing, audit requests, analysis, and other requests for the accounts payable process . Partner with your global teams to set up and monitor vendor master files, Payments, T&E Processing and Audits, External Regulatory reporting, Helpdesk, Statement Auditing, VAT, and Other Special processes . Respond to customer requests from legal, internal/external audit or business units, assist with management response and resolution for in-scope areas of responsibility . Generate business for the organization, drive P&L account for the Service tower, leading the business for success through Finance, Process Excellence, People, and digital. . Lead Lean and Six Sigma to drive Intelligence operations and drive Continuous improvement for winning more business . Work with the Business leader, functional leaders, Vertical and Organization-wide leaders to build future solutions. . Extensive knowledge of Multiple ERP (Oracle/SAP), Systems and Manual Intensive nature of Work Qualifications we seek in you! Minimum Qualifications . B. Com Graduations (MBA - Finance preferred) . Relevant experience in Accounts Payable domain Preferred Qualifications/ Skills . Excellent written & verbal interpersonal skills . Proficient in MS Office applications, especially in MS excel . Good analytical & problem-solving skills with ability to handle team & lead client discussions . Ability to navigate large internal and external organizations, while taking the team along Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.