Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer , Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business . Responsibilities Perform day to day operational support (Trade Matching, Settlements and Post settlements, Cash Management and Term Loans), prioritizing as necessary. . Communicate effectively with the brokers, traders, custodians and other third-party vendors in both written and verbal form to ensure correct settlement of trades, Term Loan transactions and resolution of breaks. . Investigate and resolve trade and term loan issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams. . Actively manage risks including but not limited to Operational, Reputational and Settlement. . Ensure strong understanding of tasks assigned including investment concepts, best practices, and system requirements. . Ensure willingness to participate in Cross skilling assignments. . Timely escalation of issues to SME/TL. Proactively mitigate process gaps or potential issues. Assist in creating and updating process documents. . Ability to think critically and act timely on issue resolutions and escalations. . Manage and maintain good working relationships with Front Office, Onshore and Offshore counterparts. . Support analysis to identify root cause of production problems and errors (SOE )and develop timely solutions. . Strong communication skills and use of tact to resolve conflicts. . Propose projects and process automations to promote service excellence. Qualifications Minimum Qualifications Bachelor&rsquos degree in Business Administration , Accounting, Finance, Economics or any related business course. . good years related work experience within Trade Support, Middle Office, Investment Operations and or Fund Accounting. Investment certification is an advantage. . Strong knowledge in securities instruments and Investment Operational processes. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Account PMO In this role, the primary responsibility includes around strategy, budgeting, growth requirements, technology architecture and design, project management, people management and strong presence in front of client. The person will also be required to hand off seamless delivery to oversee day-to-day operations Collaborating with other operations delivery managers from Genpact across services provided and mange escalations for the program. Will also manage ongoing relationship with stakeholder and other clients as may be assigned. A self-starter you are up-to-speed with the latest developments in the tech world. Responsibilities . Responsible for end-to-end technology project management . Play an important role in establishing presence. . Oversee delivery aspects and work shoulder to shoulder with customer or internal representatives for the program . Partnering with Customers and Internal stakeholders on effective CM (change management) . Participate in governance meetings for operational performance reviews . Collaborate with Customer team to resolve any operational challenges . Manage/handle escalations, proactively engage resources to address issues and resolve. . Drive quality initiatives, process change initiatives, Lean/Kaizen activities, and other change/Six Sigma initiatives . Participate on business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the organization . Works to develop and sustain Client Relationship & Trust . Identifying and eliminating root cause barriers to accuracy, productivity, and quality . Participates on business leadership meetings, representing location and business unit to VP /SVP & Mgmt. team . Work with Service delivery and enabling functions in Genpact team to deliver as committed in contract to customer . Evaluate and provide advice on delivery and management tools for in scope services . Provide research assistance for innovation with new technologies and potential process optimization . Provide business case assistance and preparation, as required and agreed . Review and approve all recommended services, standards, policies, procedures, and requirements, as Customers deems appropriate. Qualifications we seek in you! Minimum Qualifications . BE/ B Tech/ MCA/M Tech Preferred Qualifications/ Skills . Production Support of Insurance Apps under SLA/KPI ambit . Coordination with Cross Functional teams, vendor teams, Business Owners, Infrastructure & Cloud team . Execution of Transformation, Integration & Automation Programs/ Projects . Experience on JIRA/ Remedy tool . Well versed with ITIL Framework (Incident/ Change/ Problem Management/ Request Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Operations We are seeking a highly skilled and experienced Operations Manager to oversee and optimize the day-to-day operations. The ideal candidate will be responsible for streamlining processes, improving performance, and ensuring that operations run smoothly and efficiently. You will work closely with team members to ensure alignment with the company&rsquos strategic goals, fostering a culture of continuous improvement and operational excellence Responsibilities ? Develop, implement, and improve operational KPIs and procedures to ensure efficient work culture and resource management. ? Lead and manage a team, providing mentorship, guidance, and clear objectives to drive performance and productivity. ? Oversee the planning and execution of projects to ensure they are completed on time and within budget. ? Continuously analyze operational processes, identify areas for improvement, and implement solutions to increase efficiency. ? Track key performance indicators (KPIs) and metrics, producing regular reports to senior management on operational performance and areas for improvement. ? Identify potential risks in operations and implement mitigation strategies to minimize business disruptions. ? Work in collaboration with account managers and cross functional teams to drive proof of concepts and client commitment. ? Should be able to manage or lead global teams and adapt to global culture. ? Should be able to cut across multiple process, have driven LEAN or part of LDT team ? Be liaison between leadership team, account manager and team. ? Be proactive and ensure channelizing business updated from bottom to top. ? Handson individual who has worked in data driven environments. ? Ensure compliance with company policies ? Build and maintain strong relationships with clients to ensure smooth operations and resolve any issues. ? Collaborate with senior management to develop long-term operational strategies and initiatives that align with business goals. ? Drive new analysis and help the cost reduction initiatives. ? Good understanding of Supply chain and aftermarket services ? Adaptable into fast paced work environment, open for changes with high quantitative aptitude. ? Go getter who can work independently with min direction and guidance. ? Well versed with current Data, Tech and AI landscape industry ? Should be a team player and willing to work across various projects. Qualifications we seek in you! Minimum Qualifications / Skills . Analytics work experience (About 5-6yrs) . Bachelor&rsquos/master&rsquos degree Preferred Qualifications/ Skills ? Aerospace/Automotive industry experience ? Lead team of Min 10 people. ? Experience in Lean/Six sigma or other process improvement methodologies ? Excellent written and verbal communication skills ? Data Cleaning, Preparation, Analysis and Exploration ? Well-developed and effective communication skills to effectively negotiate with managers, colleagues, and stakeholders ? Enthusiasm and self-motivation ? Particular attention to detail ? Analytical and problem-solving skills ? Professionalism in Excel, Word, and PowerPoint ? At least, a 5-6- years of relevant professional work experience Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Senior Manager, Order to Cash We%27re looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of 50 people. Responsibilities In this role, you%27ll be responsible for all the activities related to O2C domain . Validate the Purchase Order (PO) requests from to bill the order . Investigate discrepancies in the PO and invoices with disputes . Manage Order to Cash related to collections and dispute management, implement & adhere to strategy . Interaction with end customers via Calls and Emails for collecting pass due amounts . Meeting collections numbers/targets (monthly/ quarterly/ yearly) . Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. . Dispute Handling related to invoice issues . Lead and participate in conference calls with Country / Regional Financial Managers. . Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards . Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) . Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications . B.Com graduation (MBA - Finance preferred) . Relevant work experience in Order to Cash Preferred qualifications . Very Good Written and Verbal Interpersonal skills . Proficient in MS Office applications, especially in MS excel . SAP knowledge and experience in generating reports from SAP would be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities . Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. . Identify and resolve unidentified cash and manage end to end process of Cash applications. . Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. . Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. . Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications . Graduate in Commerce (B.Com) . Freshers are eligible . Good at English language skills (verbal and written) . Meaningful Experience Preferred qualifications . Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) . Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant - ServiceNow SPM & PMO As a DT PMO Engineer (PMO Support) in client CTO Service Management Organization, you will contribute to drive Project Management Office activities for client CTO organization and drive Project Management process documentation and adoption. The individual in this role will collaborate with cross-functional teams to ensure all CTO organizations measure their project management performance to deliver on time infrastructure projects for the wider DT and business communities. He will work to enhance CTO service delivery and contribute to the overall success of the organization. Responsibilities Contribute to improve, document, and diffuse our CTO PMO framework leveraging GEV ServiceNow tools and CTO SharePoint site. Participate actively to stakeholder communication for the CTO Project management user community. Contribute to drive the elimination of non-standard tools and reports to enforce CTO and DT global PMO strategy. Collaborate with CTO PMO leader, CTO SPM Product owner, business, and functional partners in defining functionality and specifying requirements for GEV ServiceNow SPM module continuous adaptation to usage for CTO but also other leadership organizations as needed. Contribute to define, promote, and implement project management best practices to ensure data quality and dashboard reliability to be followed by all CTO organizations. Ensure GEV ServiceNow high SPM module adoption level. Define and implement standard work activities for project data health check to continuously fix issues and improve process and tool adoption. Monitor day-to-day project execution of multiple interdependent projects by working directly with global technical teams. Promote project risks management, scope change control, and other non-standard events control throughout the life of the project to ensure better control and adequate visibility in PMO reviews. Contribute to define the relevant reports and dashboards to be used in our PMO reviews at Portfolio, CTO and DT levels. Continuously improve reporting and workspace usage, leverage the full capabilities of ServiceNow platform and contribute to eliminate manual work out of the tool. Ensure quality of deliverables is verified including project documentation, leveraging the appropriate tools and matching stakeholder expectations. Qualifications we seek in you! Minimum Q ualifications / Skills Bachelor&rsquos degree in computer science, Information Technology, or a related field. Good years of experience in IT project management. Strong understanding of quality and documentation management methodologies, KPI definitions, and technology trends. Preferred Q ualifications / Skills Leadership: Ability to influence cross-functional teams to achieve common goals. Strategic Thinking: Capability to align indicator definition and measurement with broader business objectives . Innovation: Demonstrated passion for staying abreast of emerging technologies and applying innovative solutions to documentation and process definition. Results-Driven: A track record of delivering results in a timely and effective manner. Collaboration: Strong teamwork and collaboration skills with the ability to build positive relationships at all levels of the organization. Adaptability: Ability to adapt to changing priorities and navigate through ambiguity. Continuous Improvement: Commitment to continuous improvement and a proactive approach to identifying and implementing process enhancements. This is an exciting opportunity for a dynamic individual to contribute to the success of our organization by effectively managing project management support in alignment with our strategic vision. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant- Zuora Subscription Billing We are seeking a highly skilled Zuora Consultant to support the integration and optimization of the Zuora platform. The consultant will serve as a liaison between technical teams and business stakeholders to ensure the Zuora system is tailored to meet business needs. You will be responsible for leading Zuora deployments, managing integrations with ERP and other systems, and providing ongoing support for functional configurations and technical enhancements. Responsibilities o Work with business stakeholders to gather and document functional requirements for procurement, invoicing, and expense management processes. o Translate business requirements into Zuora system configurations, ensuring they align with best practices. o Review the Zuora implementation and document the systems knowledge and create training materials/ tutorials for end users o Support the existing Zuora platform (Level1 / Level 2 support) o Convey complex technical information to non-technical stakeholders and influence decision-making at all levels of the organization. Qualifications we seek in you! Minimum Qualifications / Skills . Experience with Zuora subscription billing . Extensive experience in ERP - Finance systems, preferably revenue/ billing / CPQ platforms. . Excellent communication skills . Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. . Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant - APM Project Manager As a DT APM Project Manager in the client CTO Service Management Organization, this role will collaborate, communicate and interact with cross-functional teams across client DT and the Business Segments. This role will contribute to the overall success of the implementation of Key CTO Initiatives with Application Teams, the governance/collection of Application Portfolio Management Data and the transition/implementation of the new ServiceNow EA Pro Module. Responsibilities: Support/Monitor/Report the Rollout Status of Key CTO Initiatives across Client Application Teams: . Collaborate with the CTO Product/Project Initiative Owners, the CTO APM Office, and Application Teams to define standard work to assess, configure, test and implement key CTO IT Initiatives across Client&rsquos Business Application Portfolio . Drive urgency with Application Teams to ensure awareness, response and action using Teams Chat, Email and Team Meetings. Provide feedback to CTO Product/Project Initiative Owners on process changes, findings and challenges Application Teams are facing. . Create/Manage/Publish/Validate Weekly Leadership scorecards to monitor progress. Audit and validate scorecards to ensure accuracy and proper tracking. Drive progress based on timelines. . Conduct rhythms with CTO Product/Project Leaders and attend Office Hours where needed Support APM Portfolio Data Hygiene and Collection: . Collaborate with EA&rsquos/APM&rsquos/Application Teams to collect/validate Application Portfolio Data . Accurately update target SN/APM systems with required/collected information from Application Teams whenever possible to expedite collection . Drive urgency to meet deadlines and metric goals. Report progress weekly to APM Office Leads Support Testing, Onboarding and Migration to ServiceNow EA Pro Module: . Review and test APM Office ServiceNow EA Pro standard work documentation . Support customer training, rollout and communication process where required Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in computer science, Information Technology, or a related field. . Good experience in IT Project Management . Strong Excel, PowerPoint and communication/presentation/documentation skills Preferred Qualifications/ Skills . Expertise: Strong experience working with ServiceNow platform, ServiceNow EA Pro module and Application Technologies/Configurations . Leadership: Ability to influence cross-functional teams to achieve common goals. . Strategic Thinking: Capability to align indicator definition and measurement with broader business objectives. . Urgency: Demonstrated passion and ability to maintain high level of energy and urgency to meet timelines. . Results-Driven: A track record of delivering results in a timely and effective manner. . Collaboration: Strong teamwork and collaboration skills with the ability to build positive relationships at all levels of the organization. . Adaptability: Ability to adapt to changing priorities and navigate through ambiguity. . Continuous Improvement: Commitment to continuous improvement and a proactive approach to identifying and implementing process enhancements. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Lead Consultant-FE Engineer In this role, you will be responsible to maintain & create tableau dashboards, resolve any issues related to data accuracy or report extraction Responsibilities: . Rich Experience in FE modelling using ANSYS (Workbench & APDL) and HYPERMESH . Experience in Static (Linear and Non-Linear) Analysis . Experience in Dynamic analysis . Experience on performing the HCF/LCF fatigue analysis. . Experience in analyzing various systems and sub systems of mechanical components . Knowledge of Composites, Fatigue analysis will be an added advantage . Good communication and presentation skills Qualifications we seek in you! Minimum Qualification: . BE in Mechanical Engineering or Equivalent Preferred Skills: . Knowledge in ABAQUS, Patran, Nastran Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Process Developer – S ource to Pay Operations – PO Activities Responsibilities Issue Purchase Orders based on the demands or Purchase Requisitions received from the requestors. Drive Order Acknowledgement & Order Fulfilment as per the Need Date or the Promise Date by closely working with the supplier, logistics and the fulfilment teams of the business. Basis the urgency of any requirement, the candidate will have to pull-in or push-out orders and update the ERP for any change in supplier Promise Dates. Adherence to the KPI’s and business SLA’s is mandatory. Responsible for helping suppliers resolve any outstanding invoices which have not been paid. Work closely with the suppliers and other business functions like Warehouse, Sourcing, Quality, Finance etc . to resolve any Material Discrepancy and work efficiently to drive fulfilment to avoid any delays in shipping. Responsible for preparing and reporting out their own KPI’s and SLA’s Qualifications we seek in you: Minimum qualifications Should have a minimum year of procurement experience especially in the Manufacturing Sector Should possess a strong personality and have an analytical bent of mind Should possess good interpersonal skills and must be a team player Basic understanding of Sourcing & Procurement processes in Manufacturing industry. Experience on handling procurement of direct and Indirect materials is preferred Should have basic experience in MS-Office applications like Excel, Word, Power point, Outlook etc. Preferred qualifications Preferable to have a fair knowledge of industrial commodities Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant _ Oracle EBS Integrations and Extensions In this role, you will be responsible to Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and post-production support for above applications. Responsibilities . Knowledge on Oracle SCM Modules Familiar with tables, API&rsquos and interfaces . Should have Experience on Integration. . Good knowledge on Oracle Apps standards, Table Structure, Architecture. . Experience with Performance optimization of PL/SQL packages and SQL tuning . Competent in Report development / Forms Development and Interfaces Functional. . Should have experience on Configuration, Extension, Modification, Localization, and Integration Framework. . Should be able to work independently and should have good communication and client interaction skill. . Candidate should be able to work independently work, test, document and deliver. Qualifications we seek in you! Minimum Qualifications . Able to work independently on functional P2P modules ( PO, AP & GL ,SLA). . Experience developing custom interfaces and working with Oracle standard interfaces of multiple Oracle EBS modules especially Oracle Inventory (INV). . Through understanding of Oracle EBS 12.2.9 or Oracle EBS 12.1.3 or Oracle R12 data model of multiple modules especially Oracle Inventory (INV), Order Management (OM), Field services and CMRO modules. Preferred Qualifications/ Skills . Experience in Oracle Applications Technical (EBS R12). Should have expertise and experience on any of the following modules like SCM, Discrete Manufacturing, Distribution, OPM, ASCP or EBS Finance modules like AP, AR, Cash Management Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Global Relationship Manager! This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing relationships with existing and target new executives in existing accounts clients. Position is mapped to 4 accounts in a particular vertical. Responsibilities . Understanding customer needs and translating them into winning proposals for Genpact and its customers. . Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers. . Understanding the marketplace and the competitor offering drive strategic sales initiatives for Genpact. . Leveraging and creating networks that result in potential opportunities/leads in the customer&rsquos organization globally - understanding what competition is offering. . Connecting at CxO level in the customer organization build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact. . Providing insights on what is happening on customer&rsquos financials and drive business strategies within operating teams to add value to the customer. . Building, running, and managing the governance around customer and Genpact communication enabling better visibility, transparency, and partnership within the relationship. . Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations. . Cross-selling all Genpact products to the customers drives higher growth penetration. . Becoming a key intermediary between global delivery team and the customer. . Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical. . Participating in Industry 3rd party seminars, Quarterly meetings, Earnings calls, Analyst forums to develop deeper industry connects in relation to the customer and customer industry. . Playing a key role in providing timely and high quality RFX responses. . Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability. . Providing Market Intelligence for costing on proposals. . Partnering with Genpact offshore delivery teams to create effective deal solutions. Qualifications we seek in you! Minimum Qualifications . Demonstrable experience of managing clients and doing end to end deals. Proven success in driving higher growth penetration with deals of %245M TCV or larger. . Extensive years of services business experience with some years as account manager at a strategic level . Fortune 500 company experience. . MBA or advanced degree in related field. . Strategic consulting expertise or practice at a large consulting firm. . Program Management experience. Preferred Qualifications . Experience with working either in/for Manufacturing or Industrial sector industries/clients . Experience and cultural adaptability to work across countries and succeed in a global organization. . Strong oral and written communication skills and executive presentation skills in English . Ability to interface at all levels of an organization (including senior leaders in a variety of functions) . Sound financial & commercial Business Understanding Why join Genpact . Lead AI-first transformation - Build and scale AI solutions that redefine industries . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee - Sourcing and Procurement In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. Responsibilities Creates PO, expedites as the need arises and manages post PO activities. Coordinates Inventory counts, adjustments, repair & warranty processes. Schedules and revise shipments to meet demand. Communicates & aligns with supplier on forecast, incoming material and inventory positions. Coordinates and handles complaints drives resolutions through teamwork. Clarifies invoice related queries with suppliers and internal partners. ? Relays demand fluctuations and supplier performance to GF Sourcing teams. Ensures supply for all assigned materials, initiate escalations (if needed). Collaborates with GF Sourcing and Inventory teams and ensures planning alignment. Acts as an interface between suppliers and internal partners. Qualifications we seek in you! Minimum qualifications Academic qualification : Degree in Science/Commerce/Engineering. Very good knowledge of French, min. C2 Must have sound knowledge of English, Good written communication skills. Basic understanding of planning-procurement/ purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials. Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user). Should have basic knowledge of MS-Office. Should have proven experience Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent Must be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee - Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner . Should be open to work in any shift as per the business requirement Responsibilities Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery ( e.g. output delivery, basic broking inquiries, etc.) . Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs . Maintain accurate records of client interactions and knowledge material Conduct monthly knowledge assessment tests and TNI (training need identification) Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail analytical skills and the ability to multi-task are important Preferred Qualification and Experience An Insurance Certification would be an edge Awareness about Property & Casualty insurance regulation and anomalies will be preferred Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations . Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. . Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs . Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. . Reporting: Prepare and present regular reports on team&rsquos training and quality performance, challenges, and achievements to senior management. . Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes . Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. . Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: . Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. . Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. . Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. . Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. . Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: . 6:00 am - 3:00 pm MST . 7:30 am - 4:45 pm MST . 10:00 am - 7:00 pm MST o Shift timings in IND Hours: . 6:30 pm - 3:30 am IST . 8:00 pm - 5:15 am IST . 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field . Advanced knowledge of MS Word & Excel. . Ability to work in a fast-paced environment where standards of quality and timelines are established. . High integrity to ensure compliance. . Ability to work effectively in a team. . Relevant experience with international IB/ OB Voice process . Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Mortgage In this role, you will be responsible for process execution and documentation. Process execution would entail working on tasks, which are mostly well-defined and routine. Your work area would also require doing data transactions and interaction via calls. As part of operations team, your contribution would also come in form of sharing knowledge and standard methodologies which you follow so that both you and the team gain from each other. You should be Detail oriented and have shown delivery of high quality output with strong focus on fulfilling customer needs and requirements You should be able to balance change with ability to adjust to changes in systems & process readily and are Resilient i.e. able to balance pressure from a variety of factors and situations. Responsibilities As part of the Loan Preparation team, you will be responsible for Executing pre-defined tasks with minimum supervision Execute data transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels Adherence to defined performance level parameters (efficiency, quality etc.) Sharing standard methodologies and process ideas Identifies problem through audits or customer feedback. Qualifications we seek in you Minimum qualifications B. Com Or any other equivalent Graduate degree Preferred skills Prior-experience in Retail Banking/Mortgage or Finance industry Proficient in written and verbal English interpersonal skills. Proficient knowledge of MS Office. Ability to type between 40-60 words per minute with more than 90% accuracy. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Associate, Invoice Coding Responsibilities Logistics freight invoice auditing, coding and processing for non-purchase orders shipments across multiple regions. Review the invoices for accuracy, quality with respect to vital information for coding in Ariba. Tracking, reviewing, approving and creating invoices . Defining and implementing invoice coding process. Managing client requests, queries, invoice processing data, reporting, aging, handling complex invoice coding process, verification of charges, duties and tax. Able to grasp the invoices pattern and code the invoice in Ariba as per the defined procedures and logic Able to work with the stakeholders to resolve queries, setup for training, handling Adhoc requests and reporting Work on SAP, SAP Ariba, Excel, ms word and pdf file types for invoice processing. Have good reasoning and analytical skills and able to identify ways to improvise the invoice coding process and process volumes and meet the demanding targets. Qualifications we seek in you! Minimum qualifications Any Graduate Technical: Knowledge on Excel, Pdf, SAP and Ariba (Preferable) Domain: Freight invoice processing, customs invoices, Understanding on charges and tax on invoice Preferred qualifications Interpersonal skills: Good communication, email writing skills, Proactive approach in collaborating with business partners, ability to read and work fast and meet the deadlines . Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Apply now! We are inviting applications for the role of Commercial Operations Leader - Senior Manager! We are looking for someone to lead our client&rsquos Commercial Operations team, which builds and manages programs that drive organic growth. This individual will be responsible for overseeing institutional sales enablement and project management functions which benefit business leaders and revenue generators around the world. In addition, the person in this role must ensure impeccable quality control for all work products and consistently demonstrate an innovative, forward-looking approach to workflow automation and intelligence gathering as well as an unwavering commitment to identifying efficiencies that maximize the entire team&rsquos impact on the firm. Responsibilities: . Lead and manage India commercial operations team members, including hiring, training, coaching, and performance evaluation. . Plan and monitor the day-to-day execution of numerous Commercial Operations processes, consistently assess all processes for potential optimization paths, and resolve any issues that affect delivery. . Direct and oversee the administration of the firm&rsquos global cross-referral award program, including intricate tracking and quantification of thousands of client engagements and associated status updates to award recipients. . Direct and oversee the administration of various sales commissions programs, including coordination with the finance team to ensure accuracy and timeliness of payments to sales team members. . Influence and leverage global sales performance and revenue credit reporting via the firm&rsquos Salesforce CRM and Microsoft Dynamics ERP systems, including custom reporting based on the specific needs of client service stakeholders. . Experience in firm-wide reward or sales incentive programs. . Salesforce functional skills (particularly the ability to suggest enhancements for opportunities) . Coordinate a mission critical and time-sensitive process relating to annual revenue credit measurement and publish performance reports in partnership with the firm&rsquos compensation team and other key contributors. . Drive and expand various evergreen sales enablement initiatives, including general Salesforce CRM onboard training and client data analysis that correlates Salesforce conversion value to Dynamics revenue. . Collaborate with client service stakeholders to define and measure progress against commercial goals and KPIs and continually develop new reports and dashboards clearly evidencing commercial performance and trends. . Support the firm&rsquos strategic account program with analysis and insights based on comprehensive sales activity measurement. . Ensure team compliance with client&rsquos standards, regulations, and ethics. . Scale team as appropriate through targeted recruiting efforts and adjust alignment of responsibilities based on the needs of the business. . Scope and recommend new platforms, tools, reporting avenues, and commercial initiatives to drive efficiencies and increase the team&rsquos value. Qualifications we seek in you. Minimum qualifications . 15+ years of experience in Sales Operations with minimum of 8 years in management roles. . Significant experience managing commercially focused teams in multinational corporations and/or professional services firms. Experience leading teams working 24/5 is an advantage. . Exceptional team management, project management, and time management skills. . Superior presentation and written communication ability with an emphasis on business writing. . Proven track record of inspiring team innovation across multiple areas of responsibility. . Proven track record of adopting Lean and/or Six Sigma methodologies to drive process improvement and increase efficiency. . Substantial Salesforce experience particularly on Sales Cloud. . Knowledge of automation tools particularly on Salesforce to streamline operations. . Acute understanding of process improvement methodologies to enhance efficiency and productivity. . Advanced Microsoft Excel and PowerPoint skills are strongly preferred. . Advanced Power BI or equivalent reporting experience is an advantage. . Bachelor&rsquos degree (Masters desirable) in English, Business, Management, or equivalent field. . Work hours must overlap with U.S. Eastern Time. Standard team hours are 2:00-11:00 IST. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (F&A) A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities . Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it . Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities . Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts . Program manage Digital Twin deployment in prioritized accounts in the vertical . Identify digital use cases . Prioritize resource alignment to stabilize mega wins . De-risk operations through Risk Control and Best Practice framework . Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. . Hold self and organization accountable to deliver on Genpact client commitment. . Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: . Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations . The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion . Proven track record of managing delivery, operations, or teams seasoned leader who thrives on the challenge to innovate and raise the bar continuously . Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments . Decisiveness and comfort in taking risks when working with ambiguity . Digitally savvy with high levels of consultative selling skills Qualifications we seek in you! Minimum qualifications: . Post Graduation from Top institutes . Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics . Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery . Global exposure with consistent track record for digital projects: Robotics, AI, automation . Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions . Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome . Qualifications & demonstrated experience for leading &lsquoLean projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus . Proven track record of driving transformation in client operations Preferred Qualifications/Skills: . Digital deployment for large/ medium scale customers Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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