Job
Description
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President- Accounts Payable This role will work closely with senior leaders across the business to establish a leadership development strategy and deliver &lsquooutstanding learning experiences for leaders globally. The role involves leading a large team covering Accounts payable, Travel & Expense, Reconciliation and Payments, Helpdesk, etc. and ensure consistent service delivery and improvements over time. If you are an accounting graduate with relevant accounting experience and a sound knowledge of end-to-end accounts payable process. Have you handled a team size of 100 people - then this role is for you. In this role, you shall be leading AP Operations team and collaborate with client GPO&rsquos & Genpact internal teams such as Practice / Digital transformation / Technology teams to drive Operational excellence and transformation. Also work on strict deadlines, in a fairly high-pressure business environment, manage escalations and initiate CAPA to guide various AP processes towards operational excellence. Responsibilities . As a Service Tower leader, you will be responsible for the Account Payables operations team in multiple delivery centers across the globe . Should have hands-on experience across the AP Value chain sub-processes with in-depth knowledge and should be able to articulate process challenges & remediation thereon . The incumbent should have deep insights into Digital & Technological trends which can support and enhance delivery excellence . Work in a complex stakeholder environment, with various customer touchpoints, across geographies and drive outcomes like Paid On-Time, Net Promoter Score, etc. . Work with teams to make sure all month-end activities are completed within the agreed time and with high quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable . Manage internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs - Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence. . Review & be on top of the team&rsquos day to day activities, including but not limited to invoicing, audit requests, analysis, and other requests for the accounts payable process . Partner with your global teams to set up and monitor vendor master files, Payments, T&E Processing and Audits, External Regulatory reporting, Helpdesk, Statement Auditing, VAT, and Other Special processes . Respond to customer requests from legal, internal/external audit or business units, assist with management response and resolution for in-scope areas of responsibility . Generate business for the organization, drive P&L account for the Service tower, leading the business for success through Finance, Process Excellence, People, and digital. . Lead Lean and Six Sigma to drive Intelligence operations and drive Continuous improvement for winning more business . Work with the Business leader, functional leaders, Vertical and Organization-wide leaders to build future solutions. . Extensive knowledge of Multiple ERP (Oracle/SAP), Systems and Manual Intensive nature of Work Qualifications we seek in you! Minimum Qualifications . B. Com Graduations (MBA - Finance preferred) . Relevant experience in Accounts Payable domain Preferred Qualifications/ Skills . Excellent written & verbal interpersonal skills . Proficient in MS Office applications, especially in MS excel . Good analytical & problem-solving skills with ability to handle team & lead client discussions . Ability to navigate large internal and external organizations, while taking the team along Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
